Sales Administrator Location: Old Woking Salary: £28,000 DOE About the Role: We’re seeking a motivated and detail-oriented Sales Administrator to manage sales admin tasks and provide top-notch service to customers. You’ll process orders, handle invoices, generate sales reports, coordinate deliveries, and maintain relationships with customers and internal teams. Flexibility and efficiency are key to ensuring smooth day-to-day operations. Key Responsibilities: Process orders and invoices quickly and accurately Provide excellent customer service via phone, email, and in person Generate sales reports and KPIs in collaboration with the Sales Department Coordinate returns, disposals, and shipments with internal teams and customers Book couriers and manage documentation (e.g., Certificate of Origin) Promote the company’s brand and maintain professional communication Be adaptable and willing to take on additional tasks as needed Key Requirements: Previous experience in administration or customer service Knowledge of export/domestic freight and basic quotations Strong IT skills (including Excel) and business communication Ability to prioritize tasks, work independently, and meet deadlines Team player with a flexible attitude and willingness to support other departments Solid previous experience working in a similar administration role Solid customer service experience Have an understanding of arranging freight (export and domestic) and creating basic quotations Self-motivation to work unassisted when required Self-confidence and diplomacy to liaise internally & externally Ability to make decisions based on information gathered Key Points Hours – 35 per week (8am4pm Monday to Friday, 1 hour unpaid lunch) – full time attendance at the office required in Old Woking, Salary £28K per annum Pension Scheme Part of small team If you're proactive, detail-oriented, and thrive in a fast-paced environment, we want to hear from you Apply today