In this role, you'll be pivotal in keeping our branch operations running efficiently, supporting our customers with sales and deliveries, and maintaining a well-organised store, warehouse and yard. What you'll be doing:
* Supporting the daily operations of the branch by handling deliveries, processing orders, and ensuring the warehouse and yard are tidy and well-presented.
* Exceeding customer expectations by loading and unloading orders, performing manual handling duties safely and within your capabilities
* Working closely with colleagues to achieve team targets, assist with stock and delivery requirements, and maintain strong working relationships across the branch.
* Assisting customers in -store and on farm, ensuring their needs are met with confidence and professionalism. You'll be the go-to person to help resolve customer queries and concerns.
* Ensuring that all health, safety, and environmental policies are followed, providing a safe and secure environment for yourself, your colleagues, and our customers.
* With the rest of the team, taking charge of the Warehouse and Yard, making sure everything runs smoothly and is organised to meet operational needs.
* Tackling routine daily tasks in a timely and efficient manner, always working to meet required standards. You'll also be the first to assist when the team needs extra hands within the Country Store, assisting with sales and customer enquiries.
* Assisting the retail team with customer sales and serving in the branch, ensuring that customers have a seamless experience from start to finish.
* Checking sales documents and pick lists to ensure that deliveries are completed in an efficient and well planned manner, making sure that the customer gets what they need, delivered to the correct location and at the right time to suit their needs.
* Following all of the company van driving policies to ensure deliveries are carried out in a safe manner at all times
Are you someone who thrives in a fast-paced, team-driven environment, with a passion for keeping things organised and running smoothly? Do you enjoy working to ensure that everything is in place for both customers and your colleagues? If so, we have the perfect opportunity for you!
We are looking for an enthusiastic and proactive Warehouse and Yard Assistant to join our team at our Milnathort Country Store., Essential:
* Holds a full UK driving licence (Essential).
* Excellent customer service skills, with an appreciation for our customer base (Essential).
* Enthusiastic, organised and proactive (Essential)
* Has an organised approach to work and able to work using own initiative. (Essential)
* Be a practical problem solver (Essential).
* Adopts a flexible approach to work and willing to take on additional responsibilities (Essential)
Desirable
* Agricultural experience.
* AMTRA RAMA
* Qualified FLT driver with experience of loading and unloading vehicles
* Competent of using Microsoft applications systems and fully IT literate.
* Previous experience of using D365
Every day we provide rural and agricultural communities with the support they need to succeed. Whether they are after a healthier herd or flock, increased yields, faster growth rates, a decent return on their land or even just a helping hand. We have the people, products, and services to help our customers get from where they are now to where they want to be. This is why every role at Carr's Billington is hugely important to our shared success and why we welcome talent from across all different backgrounds to work across our retail, feed, machinery, fuel and central support divisions.
Carr's Billington Agriculture is a subsidiary company of The Billington Group, who are also the proud owner of Criddle & Co., English Provender Company and Billington Foods.
As part of The Billington Group we offer a wide range of employee benefits including: An attractive salary package. Annual salary reviews in September each year. A minimum of 25 days annual leave. Opportunity to work for a well-established family-owned business with ambitions for growth and innovation. Your Health Health Assured: Access to an Employee Assistance Programme which offers counselling and health and wellbeing advice. Sick pay: Generous company sick pay entitlement. Health Cash Plan: A health cash plan allowing colleagues to claim back money spent on everyday health care such as optical, dental, physiotherapy and much more. Your Lifestyle Staff Discount: Colleagues are eligible for a generous staff discount on selected products at our Country Stores. Cycle to work scheme: A salary sacrifice scheme saving you tax on the purchase of a new bicycle and associated equipment. Flexible life assurance and critical illness cover: Choose to increase the level of life assurance cover already provided to you by the company or add critical illness cover, all at preferential rates. Perks At Work: Access to an exclusive member's discount website with over 3,500 brands where you can save money and earn cashback on spends from grocery shopping to holidays. Salary finance benefits: Savings schemes, preferential rate loans and wage advances all through payroll as well as tools for financial education. Your Future Pension: Enrolment into the Company pension scheme after 3 months of employment. Training & Development: Role specific training and ongoing training and development opportunities identified through our annual appraisal process.