Wholesale Operations Analyst
Opportunity to work for a leading luxury beauty business
Experience managing the likes of Harrods, Selfridges and John Lewis would be advantageous
About My Client
My client is very well established and a leading name in the luxury beauty & skincare sector, renowned for innovative products and exceptional customer service. The company values proactive individuals who thrive in a dynamic and fast-paced environment.
The Role
Reporting directly into the Head of Supply Chain, this role will be responsible for managing the wholesales customer accounts for the business, ensuring execution of wholesale orders and fulfilment success, alongside excellent customer service. Key responsibilities include;
* Oversee sales orders for selected retail accounts using ERP software.
* Ensure timely delivery by coordinating with the 3PL team daily.
* Build collaborative relationships with retailers to maximise availability, especially during key activations and promotional periods.
* Use historical sales data to influence stock levels and drive sales.
* Collaborate with internal teams and retail partners to plan and execute successful new product launches throughout the year.
* Manage and develop the Supply Chain Co-ordinator, enhancing their skills and performance.
The Person
* Minimum 3-4 years in Supply Chain or Merchandising.
* Experience managing external customer relationships, ideally with premium UK retailers like Harrods, John Lewis and Selfridges.
* Strong data analysis capabilities with keen attention to detail.
* Advanced Excel skills; experience with SAP is highly desirable.
* Excellent communication skills for building strong relationships across functions and levels.
* Beauty industry experience, preferably in the luxury beauty segment, is highly desirable.
* Proactive with the ability to manage priorities and work under pressure.
On Offer
* A dynamic role in a leading luxury beauty company.
* Opportunities for professional growth and development.
* Competitive salary and benefits package.
* Collaborative and supportive work environment in a vibrant London location.