A professional membership and qualifications body are recruiting a Data Analyst and IT Systems Coordinator to effectively manage examination processes.
KEY RESPONSIBILITIES:
Data Management and Processing
Process and manage data related to operational functions, ensuring accuracy.
Maintain databases and spreadsheets, utilising advanced Excel skills for data analysis, reporting and visualisation.
Ensure data integrity by conducting regular audits and implementing validation checks.
Provide input to the development and enhancement of workflow IT systems.
Assist in testing and implementing new software updates or system improvements.
Troubleshoot minor technical issues related to data processing and liaise with IT professionals for larger system concerns.
Package Processing and Logistics
Coordinate the processing of physical and digital examination packages, including preparation, labelling, tracking and dispatch.
Ensure all consignments are accurately recorded in the system and dispatched in line deadlines.
Maintain a detailed log of package movements and generate reports for tracking purposes.
Provide timely communication with internal and external stakeholders regarding package dispatch, data processing queries, or system updates.
System Integration and Optimisation
Assist in integrating new data systems into existing processes to improve workflow efficiency.
Provide suggestions for optimising data handling, including automation where applicable.
Work with all departments to understand data needs and develop system enhancements to meet those requirements.
Maintain technical documentation for IT systems, data processing procedures and best practices.
Develop and deliver training sessions or resources for team members on using data processing tools and IT systems effectively.
Coordinate with Departments
Act as a liaison between all departments to ensure alignment of systems and operations.
Identify and fulfil data-related needs.
Generate regular reports and insights based on processed data to support business decision-making.
Use Excel and other data analysis tools to create dashboards and visualisations that communicate key metrics to senior management.
Continuously look for ways to improve data processing workflows, reduce manual work and increase accuracy.
Lead small projects aimed at streamlining data operations or improving IT system capabilities.
KEY SKILLS & EXPERIENCE
Batchelors degree in a relevant field
Proficient in Microsoft Excel (formulas, pivot tables, dashboards).
Familiarity with data analysis tools (Power BI, Tableau) and database management.
Ability to troubleshoot minor IT issues and assist with system integration.
Data management skills, ensuring accuracy and integrity through audits and validation.
Capable of leading small projects related to data operations and IT systems enhancement.
Detail-oriented, adaptable and able to handle multiple priorities effectively.
Proactive, independent worker with strong organisational skills.
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