32 per hour
Contract: 24 hours per week + regular overtime, permanent, part time
Working pattern: varied shifts including early mornings 5.30pm and weekends, to be discussed at interview
Full, paid training provided
You must be aged 18 or over to be a customer team leader at Co-op, as you’ll
When you join Co-op, you’ll get dedicated support to help you grow your
career, as well as amazing benefits including 36 days holiday, a pension with
up to 10% Co-op contribution, access to virtual healthcare services for you
and your family, and a 30% discount on all Co-op products in our stores.
to helping our customers. We’ll look to you to help lead the store team -
coaching and supervising our Customer Team Members and deputising for the
Store Manager, while also delivering great customer service and performing a
on making things fairer for our members and their communities, and as a
You’ll get support for your
physical, mental, and financial wellbeing, as well as market leading policies
to help you through life events from bereavement and pregnancy loss to
Friendly and thoughtful service - you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
* Develop your teams capabilities through coaching and training, fostering an inclusive culture where everyones voice is valued and respected
* Make sure that the store remains safe, legal, and fully operational
* Support your store manager by deputising when they’re not working and delivering a variety of HR processes
* Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback
* Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan
**The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
* The flexibility to work a range of different shifts
**Full, paid training and dedicated support for your personal development and career progression
* 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
* A pension scheme with up to 10% employer contributions
* Wagestream- a money management app giving you access to a percentage of your pay as you earn it
* 36 days of holiday (including bank holidays, pro rata for part time colleagues)
* Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
* 247 employee assistance service
* Rotas shared three weeks in advance and accessible on your phone
* Cycle-to-work scheme
**Building an inclusive workplace**
importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our
Were also part of the Disability
Well ask whether you’d like to be considered under the Disability Confident
You can find out more about our recruitment process at jobs.coop.co.ukapply-
You can find out more about the Disability Confident scheme and all our
commitments to diversity and inclusion at
jobs.coop.co.ukdiversity-inclusion-wellbeing.
online assessments.