JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL are currently recruiting for a Facilities Manager on a Fixed-Term Contract for a maternity cover, this role will be at the forefront of shaping a brighter way for our clients and fellow employees. In this dynamic role, you'll be directly responsible for the provision of facilities services in one or more schemes including Shopping Parks, Retail Parks, and Office Blocks. The successful candidate will deliver the highest standards of excellence in accordance with JLL's best practices, considering retailers as "clients" alongside the landlord. Understanding the business objectives of the investment is crucial. This role is vital in collaborating with diverse teams, both locally and globally, to implement innovative solutions that enhance the workplace experience. This position offers an exciting opportunity to contribute to JLL's commitment to excellence while advancing your career in a supportive and inclusive environment. Team Structure Reporting to the Senior Facilities Managers (SFM), the FM may have line management responsibilities for Assistant Facilities Manager(s) (AFM) in the region and will work closely in a number of ‘ virtual teams’ within PAM including; Client Relationship Directors (CRDs), Contract Directors (CDs), Management Services, Client Financial Services (CFS) and will take direction from Client FM Leads. Key Responsibilities and Deliverables Facilities (property/portfolio) Management: Working closely and taking direction from rel evant Client FM Leads take ownership and be responsible for delivering operational facilities related client KPIs as identified in the PMA (Property Management Agreement) and/or any other client agreed initiatives. To assist in the delivery of ‘Instinct’ ( customer experience) operational initiatives across your portfolio in close liaison with our service partners. To regularly liaise with occupiers and be the principal point of contact for advice and guidance in connection with the day - to - day physical oper ation of the building. Inform Surveyors of any occupier matters that may influence valuation/investment considerations including assistance in monitoring Tenant’s compliance with covenants. • Report to Surveyors in accordance with an agreed procedure, ensur ing the R egional F acilities M anager (RFM) is kept informed on matters relating to standards of facilities management. To work in accordance with established procedures in connection with JLLs out of hours cover and emergencies. To deliver the financial man agement of the property through the preparation of service charge budgets, the monitoring of agreed budgets to pre - defined cash limits, quarterly variance reporting and service charge reconciliation to agreed accounting practices. Also, to administer non - r ecoverable budgets. To understand the principal terms of occupier’s leases as they affect the facilities management of the property and the Client’s obligations to provide services including clarity on the extent of the common areas. In conjunction with th e Surveyors and RFM, ensure that the procurement of all supplies and services at the property is undertaken in accordance with the JLLs PAM procurement program to ensure the highest standards for the best price. This will include the use of accredited Con tractors only, usually on the basis of framework agreements, and JLLs purchase ordering systems. • Monitor contractor performance against agreed standards. Review service contracts as appropriate. Establish and maintain high quality health and safety arra ngements, in accordance with best practice guidelines from central support under the JLLs risk management programme and the RFM. To ensure all risks identified in the independent Risk Assessment are properly addressed and to review risks as part of JLLs audit process and Site Compliance inspections. To work with other aspects of JLLs ‘Socially Responsible Management’ programme in relation to environmental & sustainability policies; to include water hygiene and asbestos monitoring etc. To ensure reactive maintenance and day - to - day service requirements undertaken in a timely and cost - effective manner Be familiar with all heating, ventilating, mechanical and electrical equipment in each building and have a sound understanding of the purpose and general wo rking of such equipment. To ensure maintenance contracts in place to cover O&M manual requirements. Assist and liaise with building surveyors/architects/consultants on major works. With the Surveyors, identify and arrange minor planned works. To maintain, test and implement disaster planning procedures to cover all emergencies. To organise and co - ordinate fire evacuation and bomb drills. Prepare site regulations and issue permits to work for all contractor activities on site. To ensure that on - site manage ment of the properties is undertaken in accordance with JLLs polices, processes and procedures as defined on the PAM Process Hub site (Connect). Establish and maintain proper site records in accordance with best practice rules. Responsible for routine corr espondence using standard documents and templates as appropriate. Develop and maintain occupier handbooks as per defined standard for each site. To monitor vacant/void property in conjunction with the clients’ insurance policy. Establish a regular inspecti on programme for each site in accordance with site insurance and regulatory requirements. Assist in the submission of insurance claims relating to incidents on site and manage the obtaining of quotes and/or works at site as instructed by the insurers or lo ss adjusters. Ensure readiness for sale of relevant individual properties dealing with due diligence enquiries on disposal and lettings from a facilities perspective. Skills and Qualifications: Relevant experience in facilities management, preferably in retail or commercial real estate Strong knowledge of building systems, maintenance practices, and health and safety regulations Excellent problem-solving skills Effective communication and interpersonal skills Ability to prioritize tasks and manage multiple projects simultaneously Professional certification preferred (e.g., FMP, CFM, or IFMA credentials) Experience in managing service charge budgets and financial reporting Location: On-site –Bristol, GBR If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table If you require any changes to the application process, please email EMEATAjll.com or call 44 ( 0 ) 20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. 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