Are you an enthusiastic and proactive individual with a passion for providing exceptional customer service? Our client, a well-established organisation, is looking for a Claims Assistant to join their dynamic team in Huthwaite. As a Claims Assistant, you will provide crucial administrative support to ensure all claims are managed efficiently and effectively.
Summary:
* Start date: ASAP
* Duration: 6 months
* Location: Huthwaite
* Pay Rate: £19.81 per hour
* Hours: 37 per week Monday to Friday (all onsite)
Responsibilities:
* Receive, assess, and resolve all claims on behalf of our client
* Negotiate the best deal for claim settlement
* Provide specialist advice on the best course of action, considering company policies and regulations
* Collaborate with external claimants to facilitate early settlement and minimise costs
* Train, coach, and advise managers and less experienced staff on claims procedures
* Instruct loss adjusters, agents, or solicitors, ensuring actions align with the organisation's best interests
* Maintain accurate records of all claims according to established procedures
* Manage a case load of claims, prioritising work and adhering to regulatory standards
* Handle customer issues professionally to achieve satisfactory outcomes
Candidate Requirements:
1. Excellent cust...