This role will involve 8am-8pm shifts on Saturdays and Sundays. Please note hours are open for discussion., The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients. Some of the duties will include:
* Nursing care to patients
* Assisting Vets and Nurses in restraining animals for treatment
* Cleaning, walking, and feeding of patients
* Preparation of emergency and operating facilities
* General cleaning and maintenance duties
* Running internal lab samples
* Answering emergency calls
* Covering the receptionist desk, including answering queries, booking appointments and taking payments
An excellent communicator with strong empathy
* Excellent customer service skills and experience in dealing with members of the public
* Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
* Resilient with the ability to cope with potentially distressing and emotional situations
* A positive attitude and excellent teamwork skills
* Experience in looking after animals in a veterinary environment would be desirable
CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.
Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day. Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals
* Salary will be £12.01 per hour
* Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
* Long Service Award - employees receive an extra day's annual leave for each year's service (up to a maximum of 5 days for 5 completed years)
* Staff discount scheme on Veterinary bills and products
* A range of health benefits including private healthcare
* Employee Assistance Programme and access to over 400 Mental Health First-Aiders
* and more!
Or, if easier, you can find a full list by clicking the link here: CVS Employee Benefits