We are currently looking for an Administrator to join our busy Transport Team based at our Crewe depot.
Specific Responsibilities and Objectives
1. Liaising with inbound and outbound drivers, internal and external customers, workshop and warehouse.
2. Ensure that accurate and up-to-date information and communications are passed to the driver to enable a safe and cost-effective service.
3. Live de-brief drivers on return routes, capturing relevant data including standard trip sheets, returns, equipment, and discrepancies – escalate where necessary.
4. Taking calls and communicating issues.
5. Report any accidents as soon as possible and in compliance with Buffaload Logistics’ accident reporting procedure.
6. Provide support in the Yard as required by Operations.
7. Adhere to all company policies and procedures, including the Uniform Guidelines and Health and Safety Policy.
8. Understanding of WTD, Tachograph legislation and EU legislation.
9. Management of customer portals.
Other Responsibilities
1. Ability to prioritise under pressure and work on your own initiative.
2. Provide excellent customer services with a proactive attitude.
3. Have strong communication skills.
4. Be a great team player.
5. Ability to problem solve.
6. Follow instructions whilst working safely.
7. Previous admin and transport experience an advantage.
8. An understanding of WTD, Tachograph legislation, and EU legislation would be an advantage although not necessary.
Schedule
1. 4 days on 4 days off 12 hour shift.
2. Weekend availability.
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