Job summary An exciting opportunity has arisen for a Band 3 Clinical Support Worker Higher Level in the General Outpatient Department at the Conquest Hospital. We are seeking a full time experienced Clinical Support Worker who is an excellent team player with a reliable work record. The Outpatient Service is the shop window of the Trust that aims to provide a service that is patient focused, with an emphasis on quality and efficiency. This role would suit someone who is; proactive, embraces change, has high standards, genuinely enjoys working with the public, is well organised, is an excellent communicator and enjoys being part of a large clinical team. If you have experience in Outpatients services, enjoy meeting new people and having a positive impact on patient experience then this opportunity is for you. We are offering you an interesting and varied role, where you will be working as part of a friendly team. The Division is supportive of ongoing professional development. We take pride in our staff and we believe that investing in you as a valued member of staff is key in our ability to deliver high quality patient care. Main duties of the job The Clinical Support Worker will contribute fully as a member of the nursing team, and be effective in the smooth running of the department. The Clinical Support Worker will support the Matron, Sisters and Registered Nursing Staff in maintaining an efficient and effective service delivering safe patient care within an environment that promotes a responsive approach to changing healthcare needs. About us We are proud to provide 'Outstanding' care and be a great place to work We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people's own homes. In 2020 the Care Quality Commission rated us as 'Good' overall, and 'Outstanding' for being caring and effective. The Conquest Hospital and our Community Services are rated 'Outstanding'. Eastbourne DGH rated 'Good'. In 2020, the Trust launched its ambitious 'Building for our Future' programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come. Date posted 06 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum, pro rata Contract Permanent Working pattern Full-time Reference number 374-LC7424-A Job locations Conquest Hospital The Ridge St Leonard's on Sea TN37 7RD Job description Job responsibilities Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us. Job description Job responsibilities Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us. Person Specification Qualifications Essential GCSE English and Maths grade C or 4 or Functional skills for English/Maths Care Certificate Desirable 5 GCSE grade 4 or C and above or equivalent Evidence of mandatory and statutory essential training skills, for example, Basic Life Support, manual handling, infection control, fire etc Education and training to NVQ level 3/Work based diploma or equivalent Experience Essential Relevant experience of working in Health or Social Care Environment delivering personal care Desirable Relevant experience working in the NHS Skills Essential Ability to work under instruction from a Registered Professional without direct supervision and support Digital Skills, use of systems and ability to use physiological recording equipment and record findings Good communication skills and ability to document care episode or event on digital systems or written Ability to undertake vital observations and recognise any concerns that require escalation to a registered professional Desirable Evidence of development of knowledge and skills relevant to role Training and competence in clinical tasks relevant to role ie. Cannulation, wound care, ECG Person Specification Qualifications Essential GCSE English and Maths grade C or 4 or Functional skills for English/Maths Care Certificate Desirable 5 GCSE grade 4 or C and above or equivalent Evidence of mandatory and statutory essential training skills, for example, Basic Life Support, manual handling, infection control, fire etc Education and training to NVQ level 3/Work based diploma or equivalent Experience Essential Relevant experience of working in Health or Social Care Environment delivering personal care Desirable Relevant experience working in the NHS Skills Essential Ability to work under instruction from a Registered Professional without direct supervision and support Digital Skills, use of systems and ability to use physiological recording equipment and record findings Good communication skills and ability to document care episode or event on digital systems or written Ability to undertake vital observations and recognise any concerns that require escalation to a registered professional Desirable Evidence of development of knowledge and skills relevant to role Training and competence in clinical tasks relevant to role ie. Cannulation, wound care, ECG Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name East Sussex Healthcare NHS Trust Address Conquest Hospital The Ridge St Leonard's on Sea TN37 7RD Employer's website http://jobs.esht.nhs.uk/ (Opens in a new tab)