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Customer Service Advisor - Legal, Liverpool
Client:
Page Personnel
Location:
Liverpool, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
0abd5234cf21
Job Views:
57
Posted:
24.01.2025
Expiry Date:
10.03.2025
Job Description:
* Opportunity to work for a leading Law firm
* Excellent career progression
About Our Client
Our client is one of the North West's leading Legal practices, specialising in Personal Injury, Defamation, Clinical Negligence and Professional Negligence, based in Liverpool. They are currently going through a period of growth and are looking for Customer Service Advisors to join their first response team. Our client offers great career progression, competitive salary and excellent benefits.
Job Description
Duties of the Customer Service Advisor will be:
* Handling and managing high volumes of calls from Clients and Customers
* Liaising with internal departments and clients
* Obtaining clients details, checking eligibility for a claim
* Carrying out full identification checks
The Successful Applicant
The successful candidate will have the below skills:
* Ability to work in a fast-paced environment
* Strong written and verbal communication skills
* Focus on consistently achieving targets
* Strong problem-solving skills
* IT proficiency and a good eye for detail
What's on Offer
Entry-level role in a well-established business, also offers an internal recruitment program, meaning many new options for progression within any sector in law. They also offer fantastic on-site facilities including:
* Local Cafe with in-house discount 20%
* An on-site gym with mental well-being facilities
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