* 5 days On site per week in Cardiff
* (SCM) SAP Applications Support Analyst
About Our Client
Our client is based in Cardiff and operates in the Manufacturing and Production industry. With a considerable workforce, they are recognised for their commitment to technological innovation and the production of high-quality products.
Job Description
The Application Support Analyst (SAP):
* Supporting SAP across the business in Sales, Logistics, Warehouse Management System (WMS), Transport Management System (TMS), Purchasing, Production, Quality and interfaces.
* Supporting other business applications like Kronos (UKG) application (Time and attendance), Document management application etc.
* Responding to help desk tickets.
* Supporting users.
* Training users - Planning, creating training materials and delivering training sessions, collecting feedback.
* Supporting the SAP development team during project implementations.
* Carry out testing - Test planning, test cases design, carry out unitary & end to end testing, defect tracking & reporting.
* Carrying out periodic checks on IT systems and applications (daily, weekly, monthly).
* Writing SOPs and user manuals.
* Providing administrative support to the IT Manager in terms of KPI reporting and basic admin tasks.
* Promote Total Quality Management and Continuous Improvement.
* Working closely with external and internal suppliers/customers.
The Successful Applicant
A successful Application Support Analyst (SAP) should have:
* Proven track record in a similar role.
* Knowledge, proven track record working with SAP and SCM.
* Excellent problem-solving, troubleshooting and analyst skills.
* Excellent communication skills, both written and verbal.
* Ability to work in a team and independently.
What's on Offer
* A competitive salary between £28,000 - £30,000.
* On-call allowance (after probation).
* Healthcare cash plan and cycle to work scheme.
* Flexi working and 25 days holiday plus bank holidays.
* Awards and recognition scheme.
* Generous pension scheme with 3% to 5% employee contribution.
This is a fantastic opportunity to join a leading company in the Manufacturing and Production industry. We encourage all interested Application Support Analysts to apply.
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