About us For 200 years, our crews have been risking their lives to save those who are in danger of drowning. We are known as a lifeboat and lifeguard service, famous for heroic acts of courage, but we’re more than a rescue organisation. We influence, supervise and educate people too. Increasingly, we are helping people to stay safe on the water. To do this, our teams need a dedicated, professional, and talented team behind them, and that’s where you come in. This is your chance to join that team and help save lives every day. We are currently looking for a Senior Business Systems Analyst to join our Applications and Governance team. The role contributes to saving lives at sea by maintaining and optimising our Business Systems so they continue to make our processes easier and cost effective. Some of the benefits Salary - £40,315 to £47,429 (dependent on experience) Flexible working 26 days’ annual leave plus Bank Holidays Outstanding pension scheme (contributions of up to 16% of basic salary) Life assurance Health and dental cash plan Your role The RNLI is undertaking a programme of work to upgrade its Microsoft AX Dynamics ERP estate to a modern technology landscape. A number of technology SMEs will be required by the programme, however ongoing updates and support will still be required to our business systems during that period, and we are looking for a Senior Business Systems Analyst to keep our systems fit for purpose during this transition. This role is an AX technical specialist within the Business Applications team, delivering support and solutions to assigned business areas primarily in relation to AX but also other business software. It will involve working with partners and internal customers to troubleshoot applications and software as well as design and deliver in-house end-user guidance and changes while the organisation transitions to the new landscape. About you To be considered as our new Senior Business Systems Analyst you will need: In-depth, hands-on knowledge of and experience with enterprise applications, including AX 2012. Experience of writing Transact-SQL queries, X and a good understanding of the AX Dynamics architecture. Experience working with and an understanding of 3rd Party Application Integrations / Interfaces and 3rd Party suppliers Proven significant experience with troubleshooting methodologies, and issue resolution techniques. The ability to develop and interpret technical documentation. It is also desirable that you have Microsoft AX certifications and experience relating to a number of different AX modules e.g. HR, Finance, Production, Procurement, and Asset Management. Experience of SharePoint 2013, DocuSign configuration and administration, security administration for Dynamics AX and other business systems would also be an advantage. If you are someone who is technically proficient, has good knowledge of the business processes applicable to ERP systems, and is motivated to use this knowledge, please apply today Safeguarding The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process). Diversity at the RNLI Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.