Leeds and York Partnership NHS Foundation Trust
Responsible for the provision of an efficient, high quality and confidential business and procurement support service to the Facilities and Office Solutions Category Management Service Provider, supporting them in their key internal and external relationships and in the achievement of their objectives.
Main duties of the job
Working as a Customer Support and Assistant Buyer, the post holder will work as part of a dynamic team within NOE CPC, delivering an effective and efficient service as an Assistant Buyer and supporting colleagues to manage, and respond to internal and external stakeholders. The post holder will maintain a comprehensive overview and understanding of the team's procurement and contract management activity. They will proactively manage the support for the team, including the development and maintenance of pricing catalogues, category strategy, customer and supplier engagement, and contract management on behalf of NHS England. The post holder will work as part of the procurement team to deliver savings to the NHS on a national basis. You will support the procurement team to ensure compliance with operational policy and processes, maintenance of departmental governance and work plan.
Responsible for significant day-to-day business management maintenance of pricing catalogues.
The post holder will manage the Facilities & Office Solutions Helpdesk, dealing with customers within the NHS and working with suppliers to resolve complaints/queries within agreed KPIs.
Job responsibilities
Support the procurement team to deliver a fully operational and effective purchasing and supply service for NOE CPC, delivering ongoing cost efficiencies and benefits to stakeholders and their customers. To carry out operational tasks associated with the procurement of goods and services, and effectively contribute towards NOE CPC's value for money and cash releasing saving targets.
Working as part of a small team, managing contracts placed by all areas of the NOE CPC using Policies and Procedures in an effective and efficient manner according to the performance standards set.
Deal with a high volume of customer and supplier queries primarily over the telephone and emails to ensure that goods and services are selected, ordered and received in appropriate timescales. Along with producing standard documentation from the procurement computerised systems as required by the service, customers or suppliers, keeping systems up to date and accurate.
Person Specification
Qualifications
* Degree or equivalent qualification
* Achieved or working towards Professional qualification
Experience
* 2 years minimum commercial or procurement experience
* NHS organisational experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Leeds and York Partnership NHS Foundation Trust
Senior Product Assurance & Contracts Manager
£26,530 to £29,114 a year Per Annum Pro Rata
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