To provide a clinical administration service to the business through the accurate summarising and read coding of patient notes. To maintain accurate information summaries and medication records as a result of patient updates including discharge letters and outpatient prescription requests. To accurately update patient records from daily post ensuring an informative summary is maintained and medication records are complete by the updating of prescription changes in relation to discharge letters and outpatient prescription request. To apply clinical system knowledge to understand clinical performance requirements and support in the achievement of these standards Auditing, QOF, Enhanced Services etc. To assist in the production of information for clinical audit and performance. Undertaking ad-hoc work related to the performance of the practice as required. To support Clinical Template development and updates to meet Clinical needs, achieve QOF standardisation and to ensure patient record accuracy. To deal with enquires received verbally, in writing and in person in a professional and courteous manner To provide support and cover for Reception / Administration teams (as required) to achieve GPS Healthcare desired standards of service and patient care. Including; Reception duties, Escalated queries, Recalls, Reports, Insurance, Registrations, Links, Process reviews, Letter writing, Faxing, Scanning To work effectively in partnership with external agencies as appropriate, liaising with other healthcare professionals and secretaries with regards to accurate recording of patient history and care plans. To maintain personal development by fully participating in an annual appraisal To work as a positive and supportive team member, attending meetings, training and conferences as appropriate for the role and as required To identify areas for quality improvement, risk avoidance or development and take an active part in delivering the business objective To keep up to date with practice information including policy and procedure changes, staff rotas, alerts and service provisions To ensure implementation and adherence to practice policy including; Equality and Diversity, Information Governance (including Data Protection Legislation) ,Confidentiality and Health and Safety