L3 Production Support - Front Office Role (Minimum 3-5 years of work experience in role)
London (All 5 days a week from office)
*Needed a Java Developer with Production Support and Java coding experience*
We are seeking a dynamic and skilled professional to join AppBank Global Currency & Emerging Market (GCEM) L3 Production Support team in London. This role is integral to our Front Office operations, requiring a proactive, hands-on individual who can operate in a fast-paced and challenging environment.
Key Responsibilities:
* Provide end-to-end production support for trading systems, applications ensuring seamless Front Office operations.
* Debug and troubleshoot technical reported system/user issues efficiently, minimizing impact on business operations.
* Analyze incidents, identify root causes, and implement preventive measures.
* Engage in frequent problem management, ensuring long-term stability of systems.
* Communicate effectively with senior stakeholders, including Managing Directors, to provide timely updates and resolutions.
* Be ready to transform support, drive effort reduction, strategic fixes, build knowledge repository, shift left and more
Required Skills and Qualifications:
1. Proficiency in at least one object-oriented programming language (eg, Java, Python).
2. Strong debugging and ...