Job Advert
Team Leader
Elstree Aerodrome, London (WD6 3AR)
£31,600 per annum, plus 25 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible
benefits scheme
About the Job
Relationships mean everything to us, and this one is particularly special. You’ll have an important part to play leading and
building a team of people, co-ordinating activities to achieve business goals.
We don’t just have a way of working, we have The Unipart Way. It allows everyone in our team to pursue their own personal and
professional goals to a world class level. You’ll have a key role to play in helping your team go ‘From Gate to Great’, with all
the opportunities that go with it.
We’re a fast-paced business, always delivering amazing quality and results for our customers, and this warehouse location is no
exception. As one of our team leaders, you’ll have lots of responsibility for your team’s performance and you’ll have a keen eye
for process improvements and spotting the best ways of reducing cost whilst delivering world class service and results. You’ll
work to deliver results across your department.
As part of your key responsibilities you’ll:
* Review, maintain and improve very high standards of housekeeping
* Ensure all of our health and safety standards are achieved on an ongoing basis and actively promote individual responsibility
for health and safety
* Actively look at the best ways of eliminating wasted time and effort, and find better ways of doing things through continuous
improvement tools and techniques
* Proactively look for new initiatives that drive costs down while maintaining excellent results
* Actively promote and take responsibility for embedding a culture of employee engagement within the team
* Work cross functionally with other teams to provide solutions to wider team issues
* Be passionate about making sure we always exceed expectations, ensuring our clients experience world class customer service
* Ensure that the team deliver Key Performance Indicators, where this performance is sustained and continually improved, with
focus on quality
* Ensure processes have a relevant standard operating procedure
* Develop and maintain appropriate daily, weekly and monthly reporting mechanisms to monitor, control and improve performance
using visual management boards
* Promote flexibility through skills training and personal development for your team
* Monitor team absence and performance, taking action where necessary
* Manage customer interfaces and expectations to ensure excellent customer service is received
* Purchase order raising and management of SAP
* MHE / FLT work
About You
We’d love you to have the following skills and experience, but please apply if you think you’d be able to perform well in this
role!
* Ability to cope with the demands of a fast-moving and ever-changing set of priorities
* Previous experience of managing and leading a team
* Excellent communication skills including effective listening and written communication skills
* Good IT skills in Microsoft Office and Google Suites
* Excellent customer service skills supported by good commercial understanding
* A commitment to self-development and team development
* We’d love to see some demonstrable experience of working with lean / continuous improvement techniques too if you have that
Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of
opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the
grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or
civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected
characteristic as defined in the current Equality Act of England and Wales.