Initially, the successful candidate will provide support to existing senior associates with the production of pension increases, benefit statements, administration reports, monthly reporting and testing of automated calculation solutions. Following on the job training, the successful candidate will be expected to run and manage large projects successfully and maintain existing reporting requirements. To ensure full system automation can be achieved and to work closely with Administration and Systems.We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.The Role
1. In conjunction with the Team Leader, ensure that all delivery promises and performance standards are achieved.
2. Escalate problems and cases to Team Leader.
3. Be a point of reference on technical issues and non-standard cases.
4. Challenge procedures to identify process improvements and pass on recommendations to Team Leader.
5. Check and ...