We are seeking a motivated and enthusiastic Retail Stock Assistant to join our friendly team. In this role, you will be supporting and working closely with the Retail Manager to maximise sales potential through the effective management of stock. You will also provide cover within both the Gift and Food Shop, providing an efficient, friendly customer service, engaging with customers to drive product sales and enhance the visitor experience for all customers.
Duties include:
1. Ensuring that the shop floor is replenished to agreed levels and timescales
2. Ensuring that stockrooms are secure at all times and that Health and Safety procedures are followed
3. Carrying out random stock checks and audits
4. Assisting with stock orders as directed by the Retail Manager and checking items received against items ordered
5. Implementing and improving stock processes and procedures in conjunction with the Retail Manager
6. Maintaining records of pricing, purchases and other relevant information
7. Maintaining merchandised stock in accordance with company guidelines
8. Setting up and breakdown of ‘pop-up’ shops as required
9. Delivering excellent customer service; providing cover within shops as necessary
10. Engaging with customers to understand their needs and provide tailored product recommendations.
Requirements of the role:
1. Attention to detail
2. Excellent communication, presentation and interpersonal skills
3. A commitment to delivering the highest standard of service
4. The willingness to take the initiative and go the extra mile
5. A flexible and adaptive manner and positive attitude
6. The ability to work efficiently within a team in a busy environment
7. The willingness to undertake any training necessary for the role
8. Maintain a high standard of punctuality and professionalism
9. Previous experience in retail or sales is preferred but not essential.
10. Ability to work flexible hours, including weekends and holidays as required by the business needs.
Join us in creating memorable experiences for our customers and visitors.
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