You will be responsible for providing safe, cost effective delivery of high-quality customer service for bus public transport in your designated area, under the direction of your Service Delivery Manager (SDM). This will require you to assess, monitor and manage bus transport services, which will include staff recruitment, training and development; fleet and facilities presentation as well as materials cost control and utilisation to meet the needs of the business. You will also assist the SDM to plan, organise and deliver business change to transport services in your area, with safety, customer service and commerciality as key drivers.