What's involved with this role:
Title: Interim Housing Services Manager - Housing Services
Job Ref: Rugby (HQ) RBC19446
Pay Rate: £30.77 per hour PAYE
Hours per week: 37 Monday – Friday, normal working hours
Role Length: This opening assignment is for up to 12 months
City: RUGBY
Hybrid role - In the Rugby office at least two days per week and as required for meetings etc
Oversee the management of the Council’s housing management function to ensure excellent, value for money, service delivery in compliance with regulatory and legal requirements. Lead by example in facilitating a responsive and empathetic service which puts the customer first and has a focus on tenancy sustainment.
Nurture the motivation and development of the teams, whilst being decisive in tackling behaviours which do not accord with our corporate values. Understand the performance of the service and identify opportunities for service improvement, innovation and development, for the benefit of customers and to ensure a healthy Housing Revenue Account.
Key Responsibilities:
Be an effective, customer focussed leader responsible for the management of housing services areas within the remit of the role
Provide leadership to ensure that officers are empowered to realise their potential and to take ownership of their work. Where appropriate, to ensure that non performance is managed effectively and in a timely manner.
Management of complex housing related projects that inform and facilitate the delivery of the housing service plan, Housing Strategy and the Housing Revenue Account business plan
Work collaboratively with a diverse range of partners for mutual benefit and deliver outcomes required by the Councils priorities
Work and manage the housing service and develop processes collectively with other managers in the service and corporate teams to implement service improvement changes both for the customer and the Council
Procurement, monitoring and management of Contracts relevant to the service
Work with others to ensure the delivery of a value for money service that is fit for purpose and in accordance with regulatory requirements, policies and procedures
Prepare reports for a variety of stakeholders, including Leadership Team and Elected Members, as requested by the Head of Service or Leadership Team
Effectively and robustly execute the client role to ensure excellent service delivery in respect of property repairs services (who are the contractor)
Oversee the implementation and management of estates management/neighbourhood inspections to ensure any issues are picked up and dealt with effectively, involving Ward Councillors where necessary
Qualifications:
A management qualification - desirable
Membership of the Chartered Institute of Housing or equivalent body - desirable
Knowledge:
Demonstrable working knowledge of housing and relevant legislations and how it is developing
Knowledge of procurement and contract monitoring
Experience:
Experience of housing management of general needs and independent living types of accommodation
Demonstrable successful change management experience in housing, or a related field
Management and supervisory experience in managing teams successfully
A successful track record of achievement in the relevant service area in a challenging organisation
Skills & Abilities:
Demonstrable leadership skills and behaviours
Excellent communication skills
Ability to lead, motivate and empower teams that work within the service and other cross cutting areas
Ability to work within the council’s financial guidelines
Ability to manage projects
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and exact job title.
To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.
ALD
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Job Ref: Rugby (HQ) RBC19446
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.