THE BUSINESS AAB is a tech-enabled business critical services group, providing services that help businesses at every stage of the lifecycle, helping them manage the critical elements that make businesses tick - their people and their finances. AAB are focused on people. They believe in the resilience of the human spirit; that with bravery, hard work and perseverance, people can accomplish amazing things. AAB are human, passionate, bold, motivational, positive, empathetic, driven and straight-talking. THE TEAM At AAB we pride ourselves on providing everyone with an inspiring career opportunity. Our culture keeps the layers simple and the relationship personal. We know that our success is down to one thing, our people, and we make sure looking after our people is at the heart of everything we do. Does AAB sound like a good fit for you? We currently have an opening for a Group Shared Services Manager to join our team. THE ROLE Group Shared Services Manager - Glasgow The Group Finance Shared Services Manager is responsible for the smooth running of the Group Finance shared service teams, driving continuous improvement and enhancing efficiencies. The role is based in Glasgow, but we will consider candidates based in Aberdeen. There will be some travel required between the Glasgow, Edinburgh and Aberdeen offices due to the nature of where the teams are located. Key responsibilities include: Line management and oversight of the Group Shared Service function which includes: Accounts Payable & Accounts Receivable Credit Control Banking transaction & Bank Reconciliation Expenses and Company Credit Card Reporting Finance Helpdesk (via Freshdesk system) Focusing on driving improvement and excellence within those teams Ensuring accurate and timely processing of data in accordance with agreed SLA's Establishing KPIs to monitor performance of Shared Services function and targeting continuous improvement. Establishing Standard Operating Procedures for all business processes managed by the function and ensuring the team are following these procedures - providing training or guidance where required Driving and managing efficient use of Business Central and Practice Engine, ensuring continuous improvement and efficiencies. Assessing and implementing new software solutions to improve controls, processes and efficiency across the business (i.e. Purchase Order System, Expenses System). Required experience/skills/qualifications Professional Financial qualification Experience of managing a finance shared service function Can do and problem-solving attitude Customer focused approach Strong attention to detail Ability to self-motivate and strive for high performance (for self and team) Excellent leadership skills with ability to manage and lead a team through change Strong working knowledge of Excel, Practice Engine and Business Central