Additional Role Requirements Basic DBS check In this role you will need to cover London and patch area of South London, North London, West London, and South East London. We need you to join us, to set the standards of what outstanding looks like in PA Housing Ready to make a real impact in a dynamic team? As the Anti-Social Behaviour Officer at PA Housing, you ll play a crucial role in keeping our communities safe and secure. You'll be at the heart of enhancing the resident experience, building strong relationships, and creating safer, more vibrant neighbourhoods where people feel connected. This role calls for someone who can truly empathise with residents experiences and take a victim-focused approach. We re looking for someone who is passionate about delivering top-notch, resident-focused support, tackling anti-social behaviour (ASB) cases head-on. As the Anti-Social Behaviour Officer, you'll help improve the quality of life for residents, ensuring neighbourhoods are not only safer but also more united. Your efforts will make a tangible difference, reducing crime, boosting well-being, and helping to create a true sense of belonging and pride within our communities. Our Business and What We Need from You At PA Housing, we believe our work is about more than just propertiesit's about the people who call our homes their own and the communities they build together, where respect, integrity, and accountability guide every decision. Right now, we re on the lookout for a dedicated Anti-Social Behaviour Officer who s passionate about supporting vulnerable tenants and ensuring they get the help they need to thrive in their homes long-term. By working closely with our housing services team, you'll play a key role in creating a culture of early intervention that boosts tenancy stability and reduces the need for legal action. This isn't just about ticking boxesit s about making a real difference. If you re eager to help create safer, more vibrant neighbourhoods and bring your leadership, communication, and problem-solving skills to the table, we want to hear from you. Your dedication to enhancing the safety and well-being of residents will be the driving force behind everything you do. What You Get in Return In addition to your annual remuneration, we offer a number of benefits, including: High street discount schemes Health cash plans 26 days annual leave, increasing to 29 after three years, with the opportunity to buy more Car leasing scheme Hybrid working 1 day office presence required in the London office Your responsibilities Lead the charge in putting residents at the heart of everything we do, driving a customer-first approach across our communities. Take a deep dive into the resident experience, anticipating needs and proactively finding solutions before challenges arise. Be the face of the organisation at key external events like MARAC meetings and case conferences, representing us with professionalism and passion. Take charge of crime prevention initiatives, from organising neighbourhood watch groups to running safety awareness campaigns and partnering with community policing efforts. Break free from the norm Spark creative thinking, inspire fresh solutions, and challenge traditional housing practices to drive real change. We recommend you read the full job description to get a really good understanding of what the role entails, you can find this as a downloadable attachment at the bottom of the advert. Our ideal candidate Expertise in community safety, crime prevention strategies, and staying ahead of the latest legislation to protect residents and neighbourhoods. Hands-on experience applying Landlord and Tenant legislation, always striving for best practices in every situation. 2-3 years of experience in a customer service role Take full ownership of ASB cases, offering vital support to victims and driving legal action when needed, ensuring justice and community well-being. If you'd like to chat with our hiring team about the role, please let us know at recruitmentpahousing.co.uk Disclosure and Barring Service: This role of requires the successful candidate to complete a basic DBS check. A basic DBS check will show any unspent convictions. So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing. Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action, if any, have you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment. AGENCIES: We know where you are if we need your support so please do not contact us. To apply for this role please click on the apply button or for any enquiries please email recruitmentpahousing.co.uk We reserve the right to close this job advert early if we receive a sufficient number of applications. Therefore, we advise you to apply promptly to ensure your application can be considered.