Job summary
The PMO Coordinator will provide comprehensive support and coordination of key activities for the EPR Programme with specific focus on both the strong governance of the programme and PMO functions. The post holder will be expected to collate, monitor progress, chase and report on workstream progress and support the PMO manager to maintain risk registers, plans, and dashboards.
The EPR Programme is an exciting programme that will transform existing ways of working across the Trust. This clinically led transformation Programme is a once-in-a-generation programme that will benefit patients and carers from across our geographic footprint as well as our staff from across our acute, community and social care settings.
Main duties of the job
The PMO Coordinator will support the Programme Management Office (PMO) & Office Manager with the co-ordination of EPR Programme Governance meetings, tracking and assurance of progress, risk reporting, by gathering information and data, compiling status summaries for the EPR Programme and by providing administrative support to meetings and to all aspects of programme planning and delivery.
The post holder will take overall responsibility for providing efficient day to day project support and administration services across the NHP. They will also be required to become a programme expert on the PMO software (currently Smartsheet) used for capturing, reporting and monitoring of performance information and data.
The post holder will operate at all times with reference to both the Programme's and the Trust's objectives and priorities ensuring the development of effective partnership working across the EPR Programme with key programme stakeholders from across the region.
The ideal candidate must have a flexible approach to meet the needs of the programme, be able to work to tight deadlines and be able to handle a number of competing priorities at any one time.
About us
Why Work With Us
As part of the One Devon Programme Management Office team you will be expected to work closely with colleagues from across the Programme Team, Royal Devon University Hospital NHS Foundation Trust, Torbay and South Devon NHS Foundation Trust and University Hospitals Plymouth to ensure the successful implantation of the EPR Programme.
By applying for this vacancy you are agreeing for your application and personal information to be shared between the three organisations as necessary to complete the recruitment process.
Job description
Job responsibilities
Provide and receive complex or sensitive programme information, orally, in writing or electronically to inform work colleagues or other external contacts
Provide complex or sensitive information to a range of stakeholders including but not limited to: the EPR Programme Senior Leadership Team, EPR Programme Project and Programme Managers, EPR Programme SROs, Trust Senior Leadership Teams, Operational and clinical staff from across the trust
Actively support and contribute to the development of key performance indicators for the successful assessment of Programme progress and performance as well as risk management
Plan and organise programme meetings as directed by the PMO & Office Manager, taking minutes and updating action logs as required
Person Specification
Essential Criteria
Essential
1. Relevant qualification to degree level or equivalent experience
2. Knowledge of administrative procedures, project management or information analysis
3. Excellent knowledge of Microsoft Office
4. Good knowledge of project principles
5. Strong organisational and time management skills and evidence of working in a systematic manner with the ability to re-prioritise and meet tight deadlines
6. Negotiating, networking and persuasive skills
Desirable
7. Project management, customer facing / customer service experience
8. Experience working in a PMO environment