Our client, a freight forwarder is looking for a Ocean Export Coordinator to join their office in Basildon. Key roles and responsibilities: Assist the Team Leader and Sea Freight Manager in the execution of their duties in support of the departmental vision of the company to become more competitive and profitable Understand and execute the departments vision of good business development in order to successfully move Sea Freight products Complete all Import, Export and Cross Trade activities correctly and on time ensuring the Customs declaration forms are completed correctly Immediately report any errors to the customs declaration forms to line manager and customs claims Correctly complete all customs import declaration forms Ensure all operational activities and invoicing are completed on time Complete ad-hoc and spot checks on a weekly basis to check all is in order and all documents required Maintain and utilise the operational system at all times Ensure all duties/VAT is charged correctly upon invoicing and collect any monies due in line with SOPs Maintain regular communication with clients, reporting new sales leads and handover of shipments to manager Assist in the creation and maintenance of SOPs for the department Maintain excellent customer and inter-departmental relationships at all times giving regular feedback to line manage Follow up late customer payments in conjunction with credit control Communicate quotations to the line manager/sales team and ensure all quotations are recorded on the system in one format Implement and improve new efficiencies in customer workflow in conjunction with line manager Before release, ensure all goods under their Deferment account are approved for delivery via accounts and/or line manager Ensure all reports are generated by given deadlines and handed to line manager Accurately complete all invoicing for exports and clients Procurement of Ocean Freight rates from the shipping line and co loaders on a monthly basis Complete Deviation forms in line with GDP compliance. Provide holiday and sickness cover as required ADZN1_UKTJ