South Tees Hospitals NHS Foundation Trust
To provide a high-quality efficient administration and clerical service to the Plastics Day Unit, for staff, visitors and patients both at James Cook Hospital and the satellite clinics held at the OneLife Centre on Linthorpe Road.
Acting as first point of contact to service users, health care professionals and visitors either on the telephone or face-to-face.
To facilitate excellent communication and the ability to relay confidential and sensitive information with other wards and departments involved in patient care.
To input data in a timely manner regarding all admissions, transfers and discharges onto E'CAMIS.
Support of non-clinical workload e.g. audit and patient feedback and to be adaptable to work as is required by South Tees Hospitals NHS Foundation Trust.
Main duties of the job
1. To input data in a timely manner regarding all admissions, transfers and discharges onto E'CAMIS.
2. Act as first point of contact to service users, health care professionals and visitors either on the telephone or face-to-face.
3. Excellent communication skills and the ability to relay confidential and sensitive information with other wards and departments involved in patient care.
About us
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend training sessions.
Job responsibilities
Please see the full job description and person specification document(s) attached for main responsibilities of the role.
Person Specification
Knowledge
* Well developed interpersonal skills
* Ability to communicate effectively and efficiently
* Working towards advanced computer skills
Experience
* Previous experience of working in a clerical environment
Qualifications
* GCSE's A-C or equivalent qualification / experience
* NVQ 2 in Business Administration or equivalent experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
South Tees Hospitals NHS Foundation Trust
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