Description Location: Council Headquarters, Almada Street, Hamilton Hours: 17.5 hours per week Salary Band: £21.50 - £21.97 per hour Duration: Permanent Job Profile: Click here to view Closing Date: Sunday 29 December 2024 11.59pm We have an exciting opportunity within Strategy and Governance for a Business Analyst to join our team. This is a new and exciting role for someone with the passion, energy and vision for business analysis. The role will report directly to the Governance and Compliance Manager, and the remit of this role will involve ensuring delivery of improved business efficiency and service delivery in line with the SLLC’s policies and strategies. The post involves project managing the development and implementation of new initiatives to improve business efficiency and service delivery in line with SLLC’s policies and strategies; identifying and collecting key performance data and benchmarking; determining how the organisation is currently operating via research, including and collecting quantitative data and explore different solutions, their risks, benefits and impacts proposing solutions to managers; overseeing the quality management systems and customer satisfaction surveys and audits. The ideal candidate will have track record of organisation wide delivery of improved business efficiency and service delivery along with strong interpersonal, and motivational skills along with an ability to clearly convey complex ideas, and to work collaboratively across a range of services and teams. You will be a resilient self-starter and thinker with the energy, positive attitude and passion for developing strategy and delivering projects across the organisation with warmth, friendliness and individual pride. Notes for Applicant Interview dates: Wednesday 15 January 2025 and Thursday 16 January 2025 Application Questions Please answer the questions below in a Word document which can then be attached to your application in the ‘Supported Documents' and URL section. Please provide an example of a time when you have been involved in the delivery of improved business efficiency or a service delivery project or initiative you were responsible for delivering. What were the challenges you faced during the period of the delivery and how did you overcome these? How did you ensure that the initiative was delivered successfully and in line with the identified aims and outcomes? South Lanarkshire Leisure and Culture SCIO is a Scottish charitable incorporated organisation responsible for the delivery of leisure and cultural activities on behalf of South Lanarkshire Council. As an employee of South Lanarkshire Leisure and Culture SCIO, you would also receive a wide range of benefits including: Enrolment in award winning local government pension scheme Up to 33 days annual leave which will be calculated into hours on commencement of the role. Public holiday entitlement (up to 10 days) Occupational sick pay Family friendly policies - flexible working and leave, maternity/paternity leave, enhanced leave Employee Discounts – including discounts at the cinema Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support) Please Apply online - All correspondence will be via your email address Legislative Information - This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003. Foreign Police Check - Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable if you have lived or worked for 3 months or more (consecutively) abroad in the last 10 years.