Vacancy Information
We have a fantastic opportunity for a Business to Business and Consumer Gifting Manager to join us here at Greggs.
In this role, you’ll shape and implement our strategy, manage key partnerships, and identify new opportunities to attract and retain customers. With a focus on brand integrity, customer experience, and sales performance, you’ll collaborate across multiple teams to enhance our offerings and drive the growth of Greggs’ B2B and B2C.
We can offer you:
1. 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day
2. Management Bonus Scheme which is worth up to of your salary
3. Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year
4. Private Medical Insurance which is free for you and subsidised for your dependants
5. Permanent Health Insurance which is a replacement income scheme
6. You will automatically join our Greggs pension scheme which is a fantastic way to save for your retirement and allows you to benefit from employer contributions and tax advantages
7. Defined contribution management pension scheme
8. Death in service benefit which provides a lump-sum payment equal to 4 times your year’s salary
9. Colleague discount, up to 50% off our own-produced products
10. Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
11. Career progression and learning and development
12. Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing
13. Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
14. Cycle to Work scheme
15. A company who cares about our communities; the environment and being a better business! Click here to read about
16. Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another
About the role
17. This is a full-time role, however flexibility in this will be considered
18. We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
19. The base location for this role is Newcastle Upon Tyne
What you'll do
20. Deliver the development, implementation and performance of the Greggs B2B/B2C propositions and strategy
21. Manage and optimise our relationships with key B2B partners
22. Research industry trends and use this to attract new and appropriate clients to Greggs to grow B2B and drive incremental sales
23. Find and implement new ways to attract new customers to Greggs via our B2B and B2C opportunities including rewards programmes, colleague incentives and targeting opportunities across the customers of other brands
24. Lead our B2C strategy and drive sales across all channels including in shop, online and via our partners
25. Be the brand “guardian” for our B2B/B2C activity working cross functionally across the teams to ensure all customer facing collateral meetings brand, technical and legal requirements
26. Own the Customer Experience for all things B2B/B2C ensuring our clients and their customers benefit from a fantastic experience with Greggs and recommended us further
27. Manage the B2B and B2C managers to ensure their contribution to the success of the business and to provide career development opportunities
About you
You will fit right into this role if you:
28. Have previous experience working with B2B clients and/or external businesses in a collaborative and integrated way
29. Experience in managing financial forecasts, budgets and fulfilment processes
30. Ability to identify and optimise growth opportunities for Greggs by working with other businesses
31. Commercial prowess and a firm understanding of key financial metrics and reporting
32. Ability to analyse performance reporting to provide feedback
33. Exceptional cross functional team working skills and relationships
34. Ability to create and deliver strong presentations in order to influence others and gain support from cross functional teams
35. Thinking and problem-solving skills with the ability to use information, experience and judgment to plan and accomplish goals
36. An ability to review and challenge existing processes and procedures including suggesting improvements which will help the efficiency of the workstream
37. An ability to multi-task and manage priorities and deadlines
38. Confident personality and excellent communication skills both written and verbal
39. Confidence in presenting to external clients and holding meetings with senior stakeholders
40. Are supportive of an inclusive culture – recognising and valuing that difference is good
41. Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!
About Greggs
Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.