This role is about:
This position sits within the payabl.one division, which brings together our online payments, in-person payments, and banking services into a unified customer experience — regardless of the service or channel. As part of the team behind our core merchant-facing platform, you'll help deliver the tools our clients rely on to manage and grow their businesses.
Working at the intersection of product, engineering, and business, you'll contribute to building solutions that are intuitive, scalable, and deeply aligned with customer needs. Your work will help ensure we not only meet but exceed expectations across multiple markets and merchant verticals, playing a key role in shaping the next generation of payment experiences.
Location: London, UK, Limassol, Cyprus, Portugal, Lithuania or Poland
Reporting Line: Product Manager
What You'll Do:
* Articulate clear user stories and acceptance criteria by translating complex business requirements into well-defined product requirements. Working collaboratively with engineering teams and ensuring requirements are clearly understood using agile methodology.
* Own and manage of product backlogs by prioritizing and balancing the needs of our customers and stakeholders
* Support the Product Manager by translating the product vision and strategy into a well-defined product roadmap.
* Have a pulse on the in-person payment market, conducting discovery and analysis across various European geographies, customer verticals and payment solutions.
* Coordinate and manage with third-party vendors. Ensure timely delivery of product initiatives.
* Create strong feedback loops with our customers and commercial teams to better understand their pain points and identify ways how our solutions can be tailored to address their pain points.
* Own the end-to-end new features and enhancements to existing solutions. Work collaboratively with wider stakeholders to ensure commercial readiness for a successful launch and rollout.
* Create training materials and train internal and external commercial teams on our product, features and usability.
* With the support of the Product Manager and internal stakeholders, you will build and streamline processes to better serve and manage our customer life cycles in new markets and business models.
Who You Are:
You're a proactive and analytical Business Analyst with a strong ability to connect business needs with technical solutions. You're experienced in gathering requirements, working in agile teams, and supporting product managers with data-driven insights. With excellent communication skills and a solid grasp of payment systems or fintech products, you're comfortable navigating fast-paced environments and aligning cross-team efforts to deliver results.
What We`re Looking for :
Experience:
* Minimum of 4 years experience as a Business Analyst, Payment Analyst, preferably in the Payments, Banking, or FinTech sectors
* Strong understanding of Merchant Acquiring business, including technical knowledge
* Experience working in an Agile environment on B2B solutions
* Proven experience building B2B tech products, collaborating with development teams, clients, and external/internal stakeholders
Skills:
* Strong interpersonal and communication skills, with the ability to present to senior internal and external stakeholders
* Ability to work on greenfield projects and guide them from ideation to launch
* Eye for detail, with a balance of brainstorming and problem-solving skills
* Ability to empathize with customers and deliver world-class user experiences while ensuring scalability
* A self-starter with a strong drive to get the job done
Soft Skills:
* Passionate about your work and committed to delivering high-quality solutions
* Ability to engage with both internal and external stakeholders as well as third parties
The perks of being a payabl.er:
* Grow Without Limits: Our environment is all about nurturing your talents and fueling your ambition with endless opportunities for professional development.
* Thrive in a multicultural workplace that celebrates diversity and values your unique contributions. Here, every perspective is appreciated, and every voice is heard.
* Lead the Charge in Pioneering Projects: Be at the forefront of innovation by playing a key role in groundbreaking projects.
* Support for Your Educational Aspirations: We're here to support your educational pursuits because we believe in investing in your growth.
Please note: As this role is open to multiple locations, the benefits and employment conditions may vary depending on your location. A full overview of applicable benefits and conditions will be discussed during your first interview with our Talent Acquisition team.
Our Hiring Process:
Step 1: Initial Interview - A 30-40 minute conversation with our Talent Acquisition team to discuss your experience, career goals, and expectations.
Step 2: Hiring Manager Interview - A online video discussion for 45-60 minutes with Product Manager and BA Lead focused on diving deeper into your experience and skills.
Step 3: Technical Assignment - A take-home test designed to showcase your skills. You'll have up to 5-7 days to complete it in a single attempt (estimated time: 60-90 minutes).
Step 4: Final Behavioral Interview - A 45-60 minute discussion focused on team fit and collaboration with our Product Lead and CTO. This is your chance to dive deeper into our culture and align on expectations.
Ready to Join Us?
Let's embark on a journey to redefine the landscape of payments together. We're not just offering a role; we're inviting you to be a part of something bigger. Join our team, and let's innovate, disrupt, and lead the future of payments. Together, we can make an impact that resonates. Welcome to the team!
If this role seems like a good match, please submit your resume all applications are treated with the strictest confidentiality. Please note that we may keep your CV for a period of one (1) year for future relevant job opportunities. For more information about how we process your data please see our privacy policy at https://www.payabl.com/privacy-policy #J-18808-Ljbffr