Salary - £26-£28k (depending on experience)
Location - Glasgow City Centre
Work Pattern - Hybrid (one day WFH)
Hours - Full-time - 9.00-17.30
We are currently seeking a Business Support Specialist (Secretary) for our client, a leading Property company located in Glasgow City Centre. This is a full-time permanent position with a hybrid working pattern (one day working from home). The successful candidate will provide direct support at Director/Senior Associate level and within the regional offices, assisting with document and report production.
The ideal candidate will have previous document production and audio typing experience.
Benefits -
* 25 days holiday (plus bank holidays) + birthday leave
* Quarterly Bonus
* Life assurance
* Private Medical Insurance
* 5% employer pension contribution
* Annual salary review
* Season ticket loan
* Employee assistance programme
* Gym discounts, retail vouchers
* Eyecare vouchers
* Cycle to work scheme
* EV car scheme
* Longevity awards
* Social events - pay day drinks, quarterly lunches, quiz night, cultural/sporting activities, charity events etc.
* Extensive DEI strategy, learning and training opportunities/support.
Key Responsibilities -
* Provide administrative support to allocated Directors/Senior Associates, including diary management, processing expenses, and making travel bookings.
* Manage the lifecycle of tasks from allocated Directors/Senior Associates until completion.
* Produce documents/reports from Fee Earners, ensuring tasks are prioritised and deadlines are met.
* Provide excellent client care to fee earners, assisting with task uploads and providing guidance where needed.
* Provide updates on task progress and manage deadlines effectively.
* Create and amend documents using style sheets, troubleshooting problem documents, and managing changes to house style.
* Proofread documents for quality and maintain document templates.
* Collate fee earner updates for client reports, ensuring all updates are uploaded in time for report creation.
* Transcribe emails, letters, etc., using dictation workflows.
Experience, Skills & Qualifications -
* Previous professional services experience, preferably in a similar role.
* Proficient in Office 365, especially in Microsoft Word, Excel, and PowerPoint.
* Strong communication skills and attention to detail.
* Experience with document management systems, preferably SharePoint.
* Familiarity with dictation and workflow tools.
* Friendly, approachable, and a team player.
* Excellent client service skills.
* Ability to work to deadlines and meet document turnaround KPIs.
* Strong organisational skills and ability to multitask under pressure.
* Fast and accurate typing skills.
* Microsoft Office Specialist or equivalent certification would be beneficial.
If you are a motivated individual with the required experience, skills, and qualifications, we encourage you to apply for this exciting opportunity.
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