Job summary Are you looking for an exciting, varied and challenging new role?We are looking for enthusiastic and motivated Receptionists to support our bustling and friendly Emergency Department at Southend University Hospital NHS Trust.You will work as part of a team to help improve patient experience and quality of care within the Emergency Department.You will be working in both a front line capacity and should have the ability to interact with patients and staff on a daily basis in an efficient and friendly way, staying calm in any situation. You will be responsible for ensuring that the correct information is recorded using a variety of IT systems, whilst dealing with a variety of queries. Previous applicants need not apply. Main duties of the job Full training will be given to the right candidates on all hospital based systems along with a structured induction.You must be motivated, with good communication, inter-personal and administration skills and be comfortable working in a dynamic and demanding environment. Pleasebeaware the post will close earlyif sufficient applications are received. About us Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people. We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers. From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us. We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress. Date posted 11 February 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Per Annum (Pro Rata for Part Time) Contract Permanent Working pattern Full-time, Part-time Reference number 390-MED-SO-8129-A Job locations Southend Prittlewell Chase Westcliff on Sea SS0 0RY Job description Job responsibilities Are you ready to be challenged in an exciting and fulfilling role, then we want to hear from you? Please see the attached JD for more details about this role. Job description Job responsibilities Are you ready to be challenged in an exciting and fulfilling role, then we want to hear from you? Please see the attached JD for more details about this role. Person Specification Skills Essential Computer skills Good level of literacy demonstrated through minimal mistakes on the application Desirable Knowledge of Microsoft Office. Experience Essential Previous experience working with public or on reception Desirable Customer Service Experience Person Specification Skills Essential Computer skills Good level of literacy demonstrated through minimal mistakes on the application Desirable Knowledge of Microsoft Office. Experience Essential Previous experience working with public or on reception Desirable Customer Service Experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Mid and South Essex NHS Foundation Trust Address Southend Prittlewell Chase Westcliff on Sea SS0 0RY Employer's website https://www.mse.nhs.uk (Opens in a new tab)