Support Worker Application Deadline: 28 February 2025 Department: Operations Employment Type: Full Time Location: Northampton Intermediate Care Reporting To: Sara Moylan Compensation: GBP 22,743 / year Description This job is an exciting opportunity to make a difference and shape lives, interested? Keep reading. Together for Mental Wellbeing is a national charity working alongside people with mental health issues on their journey towards independent and fulfilling lives. The people who use our services are at the heart of everything that we do. They influence and shape the support they receive from us, and the way our services are run, with support tailored and developed with the individual based on the unique needs. We are looking for a motivated individual to work alongside our service users, as a support worker in our team you will be responsible for supporting service users to achieve their goals and aspirations, develop skills and increase independence within 6 months of support. If you would like the opportunity to engage in a career which provides fulfilment and variety then please do complete an application, we are keen to complement our dedicated and passionate team. Responsibilites 1. Establish and maintain relationships of trust with service users, in order to build engagement 2. Help service users to set, prioritise and achieve personal goals, to increase hope, motivation and ambition 3. Work flexibly with service users in their homes and/or in the community 4. Value the lived experience of service users and enable them to use that experience to support each other and improve their Together service 5. Help to reach people in the community who are most in need, including those in marginalised or minority populations 6. Carry out assessments and determine urgency of service user needs 7. Work with professionals from other agencies and make onward referrals, linking service users into other community opportunities 8. Carry out risk assessments, in order to keep service users safe and improve the quality of our support 9. Motivate and support service users to maintain safe and secure housing, deal with financial issues, navigate the benefits and education systems 10. Assist service users to; manage friendships and family relationships; manage their lives by helping with bills, forms, mail and appointments, accompanying service users to appointments as and when necessary 11. Adhere to the Together policy on lone working 12. Make timely records which are concise, accurate, written for the service user to understand, using Together computer-based systems 13. Write clear word processed and handwritten reports (training provided) and records in English 14. Participate in mandatory and job-related courses and learning activities 15. Maintain professional boundaries in all aspects of work with service users Skills, Knowledge & Expertise Essential 1. Experience in supporting vulnerable individuals gained from paid work and/or voluntary and/or life experience 2. Minimum of GCSE or Level II qualification in English, or equivalent 3. Basic competence in the use of email and word processing software 4. Demonstrate a non-judgemental attitude 5. Able to be empathetic towards service users, create a trusting environment and work in partnership with services users 6. Able to establish and maintain professional boundaries in working with service users and maintain a safe environment 7. Demonstrate problem-solving skills relating to housing, welfare benefits, education and relationships 8. Open to - and willing to participate in - formal and informal job-related learning 9. Willing and able to collaborate with colleagues and other organisations 10. Able to use email and computerised systems for service user records and reports 11. Able to produce clear records and reports in English Desirable 1. Lived experience of mental distress 2. NVQ Level II in Health and Social Care, or equivalent Benefits Download the PDF to find out more about what you can get out of working for us. Benefits of Working for Together At Together we value and encourage diversity and inclusion within our workforce. We are committed to creating a workplace where you can be your authentic self, welcoming applications from people from diverse communities and backgrounds who share our values. As an employer, we are committed to making any reasonable adjustments during the recruitment process. Successful candidates will require an enhanced DBS check. To find out more, visit https://www.gov.uk/government/organisations/disclosure-and-barring-service. Together is committed to equal opportunities and non-discriminatory practices. Charity No. 211091