Company Description Irish Expert is a renowned service provider for overseas education, immigration, and visa consulting. With a team of qualified professionals, we offer tailored assistance throughout the immigration process, supporting applicants from course selection to post-landing services. We are certified by various industry bodies and have a global presence with offices in the UK, India, and UAE, expanding further into Nepal, Bangladesh, Pakistan, and China. Role Description This is a full-time onsite role as a Customer Service Representative at Irish Expert in Southampton. The Customer Service Representative will be responsible for providing support to clients, ensuring customer satisfaction, and enhancing the overall customer experience. Qualifications Customer Service Representatives and Customer Support skills Experience in maintaining Customer Satisfaction Strong Customer Service and Customer Experience background Excellent interpersonal and communication skills Ability to multitask and problem-solve effectively Proficiency in relevant software applications Previous experience in a similar role is a plus