An ambitious, customer focused housebuilder that puts people and the planet at the heart of everything we do.
With a passion for placemaking and building high quality homes that help homeowners make a lifetime of memories, we’re looking for talented, hardworking, and enthusiastic individuals who think like us and want to join our dedicated team.
We pride ourselves on being an inclusive and diverse employer of choice. From new starters and those looking to embrace a new challenge, to those who know the industry like the back of their hand, we take pride in building careers, not just communities.
We are looking for people to join our team who have:
Customer focus where every decision made revolves around delighting our customers.
Passion for building making the approach to each project with unwavering enthusiasm.
An understanding of our environmental footprint by incorporating eco-friendly practices and materials into our communities to support sustainability.
We create lasting communities with a sense of belonging and legacy for generations to come.
We believe in better we are committed to delivering homes that are the definition of excellence.
What can we offer you?
* 26 days holiday with additional bank holidays;
* Bonus Scheme;
* Holiday Buy Scheme;
* Green Car Scheme;
* Company Pension Scheme;
* Life Assurance;
* Employee discount on a new Tilia home;
* Employee Assistance Programme;
* 24/7 GP;
* Family friendly policies.
About The Role
We have an exciting opportunity for a Sales Administrator to join a friendly team working from our Western region and based at our office in Exeter on a permanent basis. The purpose of the role will include:
* Support Sales Director and sales department daily and be the main point of contact for any admin related issues.
* Manage all reservation documents and issue out to all parties involved.
* Update weekly price lists and systems as and when new or re-releases happen.
* Participate in weekly build sales meeting and record minutes and completion dates to issue out to wider sales team.
* Assist the Sales progressor and provide cover when necessary.
* Ensure reservation admin systems are updated on a regular basis if any changes have been made and make relevant parties aware.
* Ensure monthly completion items are ordered and collected by the sales team in readiness for completions.
* Deal with sales invoice queries, purchase card receipts, BACS payments to customers and support the finance team.
* Support other departments within the company and be the point of contact.
* Submit monthly NHBC report to customer care manager for all reservations, exchanges, completions, and cancellations that month.
About You
* Experience in a sales and/or administration role;
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