Job Description
Service Administrator / Sevenoaks, Kent / £25,000 - £30,000
Overview:
My client, a leading SME in the Sevenoaks area, are looking for a Service Administrator to join their Aftersales team on a permanent basis.
Role & Responsibilities:
* Working in an Aftersales team of 4, you will be primarily responsible for taking customer calls regarding servicing of equipment and machinery
* Raising the job, ensuring the servicing is booked in
* Raising invoices for any work that has been completed
* Assist with daily service department needs
* Liaise with various teams across the business
* Make some outgoing calls to companies who may have lapsed and assess their needs
Essential Skills & Experience:
* 2+ years’ experience in a Customer Service or Aftersales role
* Confident using multiple internal systems
* Understanding of aftersales processes
* Great communication skills
* Import experience would be an advantage
Package:
* Salary of £25,000 - £30,000 (dependent on experience)
* Monday to Friday, 8am – 5:30pm
* Private healthcare
* Free parking
* Great offices and friendly office culture
...