The Opportunity We are looking for a friendly, enthusiastic, and resourceful individual, with excellent digital skills. It’s not just about the books We are looking for someone who understands the power of community and the importance of fostering a love for reading in people of all ages. You will have the opportunity to participate in exciting library programmes such as Knit and Natter and Rhyme Time. You will be the go-to person for customers at the library, providing high quality assistance with their questions and guiding them to other services as needed. We are looking for someone with excellent customer service skills Customer service is at the forefront of the library service, as it plays an important role in creating a vibrant and dynamic workplace. It requires flexibility, creativity, and initiative from those who work there. This could mean helping a customer log-on to the library Wi-Fi or a reading recommendation. The variety of our work means that no two days are the same. We get huge job satisfaction from helping everyone who comes through our doors, and you could too Working For Us From access to our Employee Assistance Programme to training and development opportunities, we aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do. We think libraries are great places to work, where you can make a difference to local communities every day. You will benefit from 25 days annual leave (pro rata for part time) rising to 28 days (pro rata for part time) after 5 years’ service plus the opportunity to buy additional leave, an excellent local government pension scheme as well as a range of discounts giving our staff access to hundreds of offers. Further Information The reference number for this role is CPP01033. For an informal conversation or for further information regarding the role, please contact Lyndsey Nichols at Lyndsey.Nicholswestsussex.gov.uk. For issues or queries regarding your application please contact hrrecruitmentwestsussex.gov.uk. Does this sound like the opportunity for you? Click apply below, upload your CV, and complete the application form, explaining how you meet the key skills in the attached job description and experience you can bring to the role.