Job Description
Our client is a privately owned dealership group who are looking to recruit an experienced and successful Service Manager to run their service department, in a small main dealership
Location – Plymouth
Salary will be £29,000 – OTE Uncapped £35,000 Upwards
Managing a small team of 5 Technicians, 2 Service advisors
Service Manager Role:
To oversee all aspects of the Service Department operations
Reviewing CSI surveys and other measures for monitoring customer satisfaction
To challenge and drive the performance of the Service department staff
Manage, coach and motivate your team to build long-term staff delight and potential progression
Controlling costs for the department
Monitoring performance against agreed targets / budgets
To control the recruitment process, as required
Performance analysis to identify areas of weakness and appropriate, targeted marketing activity.
Review Service KPIs on a regular basis to track / monitor performance and identify trends
Service Manager Requirements:
Previous experience as a Service Manager or Aftersales Manager who is successful in their current position
You will need to be a ‘leader’ of people and an ambassador for the brand and dealer group
Can demonstrate a stable career path
In return you will be working in excellent facilities, for a company who can offer long-term career progression and a rewarding package
Package:
Basic £29K + Bonus OTE up to £35,000
“Service Advisor” OR “aftersales consultant” OR “service consultant” OR “service reception” OR “service team manager” OR “service adviser” OR “STM” or “controller” or “warranty” or “parts” or “workshop controller” or “service manager” or “parts manager”