VANRATH are thrilled to be assisting with this extremely rare opportunity for a General Manager to join one of the most prestigious office spaces in Belfast. The successful candidate will join a prestigious award-winning provider of flexible workspace. The Historic Custom House building has been converted to this State-of-the-Art office space.
This role would suit a charismatic, experienced and personable General Manager/Client Director who potentially comes from a Flexible Office Space or similar Management background - there is massive amounts of progression available with this role.
This is a Permanent - Monday - Friday position (9.00am - 5.00pm). Some potential out of hours working for events, this may be on a weekend. Based in Belfast City Centre.
Salary
FULLY NEGOTIABLE + Amazing benefits, alongside the opportunity to be part of one of the most exciting ventures in Belfast
Responsibilities
* Be the first point of contact for all existing clients, new clients, and internal stakeholders, demonstrating professionalism.
* Accountable for the day-to-day running of the business centre covering all aspects including first-class service delivery, operations, team management and support, sales, health and safety, building security, and team management.
* Play an active role in sales management and support the Sales team in attracting new clients. Deliver first-class viewings of the office space with potential clients and assist in finalizing agreements as well as retaining existing clients.
* Liaise with the Facilities Manager and Cleaner Manager, using correct escalation processes to resolve issues promptly. Maintain good working relationships with local contractors to ensure speed and efficiency of response.
* Manage and maintain effective relationships within the Belfast Community by actively liaising with local agents and business associations.
* Inspire and motivate the operational and administrative team to improve client satisfaction.
* Support the advertisement and planning of community events for clients and encourage client attendance.
* Liaise with the marketing agency covering campaigns and socials.
* Reporting.
* Sales talks on office spaces.
The Ideal Candidate:
* Client Director/General Management, Operations, or Sales Management experience within a similar setting (office space ideal).
* Experience in a client-facing service role with a passion for creating an amazing experience for clients.
* Excellent networking skills, effective communication, and leadership abilities.
* Proactive hands-on approach to work.
* Charismatic and presentable individual.
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