Chroma is currently looking for an Implementation Project Coordinator to join an established SAAS company as part of their implementation team. Offering up to £35K and hybrid working (3-days per week on-site in Warrington), this is an excellent opportunity for someone with 1-3 years of experience who is looking to grow within a company.
The Implementation Project Coordinator role will suit someone with an ambitious attitude who is confident communicating directly with customers. As an Implementation Project Coordinator, you will be working closely with both the IT support team and sales team to handle client onboarding and project delivery.
This role would suit an outgoing individual who enjoys quick-thinking and being a key point of contact! Full training will be provided on the companies bespoke technologies
Day-to-day you will be:
Collaborating with the sales team as clients transition to the onboarding process
Continuously supporting clients during their initial onboarding period
Working with the IT support team to handle technical issues
Running demos for new clients
Implementation Project Coordinator essential requirements:
Excellent customer service skills
Experience in a client facing role
Experience/Knowledge of IT Support or Software Development
Excellent communication skills
Problem solving mentality
Implementation Project Coordinator desirable skills/experience:
Experience working with a help desk system (ideally Zen...