HGV Service Advisor needed
Location: Worthing
Our client, a top brand commercial vehicle dealer in the south east, is seeking a Part Advisor to join their team.
The ideal candidate will act as the main point of contact, offering support and guidance whenever customers visit us for vehicle servicing or need help with the upkeep of their vehicles.
Role: HGV Service Advisor
Hours: 46.5 hours per week. Either 6:00am to 4:00pm, 7:00am to 5:00pm, or 8:00am to 6:00pm Monday to Friday with a 1-hour unpaid lunch break. Plus, one in four Saturdays 07:00am to 1:00pm as per site rota.
Key responsibilities:
1. Act as a link between our customers and the workshop.
2. Welcome customers and ensure their smooth journey, from agreeing service or understanding repair requirements to booking in work and presenting the completed job.
3. Liaise with our parts team and suggest suitable additional products and services to the customer.
Requirements:
1. Previous dealership or customer-facing experience is required.
2. Kerridge experience is desirable.
3. Knowledge of the motor trade industry is desirable.
Benefits:
1. Cycle to work scheme.
2. Death in service benefit.
3. Group profit share scheme.
4. 22 days holiday plus Bank Holidays (pro-rata for part-time employees).
5. Vouchers at Christmas and on your birthday.
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