COMPANY DESCRIPTION, PROFILE AND SCOPE OF ROLE:
ORDER COORDINATOR / MATERIALS PROJECT ADMINISTRATION
Our client is an established, world leading engineered solutions business, with strong and sustained investment in people, capital and plant. They design and manufacture bespoke solutions for use across several sectors for some of the largest companies in the UK and internationally, from Power Generation to Transportation. They possess a strong set of values, and their team work, culture and ethics are at the root of their success.
Due to increased business activity, our client is seeking to appoint an interim Order Coordinator / Materials Project Administrator (based in Washington (Sunderland). The role will last between 6 and 12 months (may become permanent).
The successful candidate will be responsible for providing critical project administration support to the Projects Management team, including support of the ordering/materials management aspect of the projects (order management). You will support the day-to-day interface/liaison between the customer and internal departments/stakeholders.
You will be experienced within office administration, order coordinating, or supply chain/purchasing, and have strong customer service skills, be an excellent communicator, and be highly organised.
This is primarily an onsite/office-based role; however, a degree of flexibility may be offered around core hours by agreement/discussion. There may be potential for limited remote working within agreed parameters.
KEY DUTIES & RESPONSIBILITIES:
* Adding material requirements to the ERP system.
* Coordinating timely and accurate order/project entries into the ERP system.
* Acknowledgement of orders to customers based on logistics delivery commitment.
* Coordinate trade compliance and logistics for proper export licensing and shipments.
* Coordinate commercial invoicing in a timely manner.
* Coordinate complaints and return material authorization (RMAs) when required.
* Communicate effectively with customers and colleagues across all departments.
* Maintain files and accurately document all data.
* Purchasing of buy-out items and services and checking the related invoices.
* Working with client online project systems to maintain due dates, arrange inspections and shipments, etc.
* Ad hoc projects, such as helping colleagues in different departments.
QUALIFICATIONS, EXPERIENCE, SKILLS AND ATTRIBUTES:
ESSENTIAL
* Strong administration skills.
* Experience administering/coordinating orders/order management or materials management.
* Good working knowledge of Microsoft Excel, Word, and other MS packages.
* Knowledge of either Adobe Acrobat or Bluebeam software.
* Strong administration, coordination, and communication skills including the ability to liaise verbally with internal teams and external customers.
* Some knowledge of order processing/invoicing.
ADVANTAGEOUS NOT ESSENTIAL
* Experience gained within a construction, manufacturing, engineering, or similar environment.
* Knowledge of ERP systems and/or Microsoft Dynamics (AX).
* Experience of EPC companies.
* Project administration or project revenue recognition, or scheduling.
* Experience in materials management coordination.
* European language skills in either Dutch, French, German, or Spanish.
* A business, administration, or similar qualification would be advantageous.
Details of Package:
£30,000 to £36,000 PA Pro Rata Depending on experience + Excellent Benefits.
38-hour week. Standard hours of work 8.30 am to 5 pm Mon to Thursday, 8.30 am to 3.45 pm on Friday.
27 days paid holiday Pro Rata + Bank holidays.
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