Role: Senior Service ControllerLocation: FarnhamEmployer: Plant Hire CompanySalary: £32,000 - £34,000 + Great benefits + Progression + No Weekends
Platinum Recruitment is working with an award winning Forklift Hire company. This is an opportunity for a Qualified Senior Service Controller to join their team of experienced Senior Service Controller based in Farnham.
What's in it for you?
* Sick Pay
* Amazing pension structure
* Cycle to work
* Career progression
* No weekends
* Full Training + Progression Opportunities
Your responsibilities as a Senior Service Controller will include-
* Coordinating and dispatching skilled technicians to customer sites across the UK.
* Providing top-notch customer service by efficiently handling customer inquiries and requests for onsite repairs, via phone and email.
* Keeping customers informed throughout the service process to ensure a seamless and positive experience from start to finish.
* Collaborating with the parts team to ensure timely delivery of spare parts in preparation for technician visits.
Senior Service Controller desired experience/qualifications:
1. A strong customer service focus with a commitment to delivering exceptional service.
2. Excellent written and verbal communication ski...