Inzuzo Ltd forms an integral part of TFAS Enterprises which aims at combining world class financial advice with cutting edge digital marketing technology. As a market leading partner for many of the largest and leading organisations across the UK in the financial services industry, our rapidly growing team of industry experts are looking to appoint a self-motivated Telephone Sales Consultant. WHY US? Innovation is at the forefront of our company; we are committed to pushing boundaries and embracing limitless possibilities. We foster a culture that empowers our employees to thrive and pride ourselves on our team centric culture. As a proactive and results-driven Telephone Sales Consultant, you will play a crucial role in getting to know your customer, understanding what motivates them, and providing a premium service that connects them with our panel of clients by the means of inbound and outbound calls. BENEFITS: Realistic earnings in advance of £32,000, generous company benefits, including 24-hour access to wellbeing support, excellent work-life balance, and fantastic development opportunities. 37.5 hours per week Monday - Friday - A mix of three early shifts (09:00 - 17:30) and two late shifts (10:00 - 18:30) (16:00 Friday Finish) KEY RESPONSIBILITIES Conduct outbound calls to consumers Receive inbound calls Provide solutions in line with consumer objectives Maintain workflow effectively Update the CRM accurately and consistently Adhere to OFCOM standards and TCF Provide fair and reasonable outcomes for all consumers and clients Ensure all information referred externally is accurate and professionally annotated Achieve all KPI benchmarks EXPERIENCE/QUALIFICATIONS/SKILLS Qualifications Desirable RO1 / CMAP / DIPFA or higher Experience Essential Experience of working in a target driven environment Desirable Experience working in the financial sector or in a regulated environment Skills Strong communication skills Strong attention to detail Excellent interpersonal skills Excellent time management and organisation skills Ability to self-manage and motivate themselves Ability to work to deadlines and meet targets Passionate about hitting targets and earning bonus Behaviours Our Company Behaviours are central to our culture and pivotal to our success. We're not just looking for employees; we're looking for individuals who embody our values and want to contribute to our shared mission. Open – Relate and communicate with others, adapting your style to everyone. Positive – Being optimistic and encouraging a positive mindset. Professional – Exhibiting a courteous, conscientious, and business-like manner. Leadership – Drive the company vision and positively influence those around you. Cooperative – Work together and support each other to learn and grow. People Focused – Delivering the best service and adding value to our clients EMPLOYEE BENEFITS 25 days annual leave plus Bank Holidays increasing by 1 day each year after 3 years service (maximum of 5 additional days) 4pm Finish on a Friday Annual performance related Company bonus and salary review 4 x Death in Service 5% Employer pension contribution 24 hour access to our Employee Assistance Programme with Health Assured Opportunities for continuous professional development Buying and selling annual leave scheme Regular social & charity events throughout the year 1 hour lunch break and 2 x 15 minute breaks ADDITIONAL PAY Bonus scheme Commission pay Performance bonus Yearly bonus BENEFITS Additional leave Casual dress Company events Company pension Discounted or free food Financial planning services Health & wellbeing programme Referral programme Sick pay Transport links SCHEDULE Day shift Monday to Friday No weekends Work Location: In person