Technical After Sales Support Manager, Hereford
Client: System Recruitment Limited
Location: Hereford, United Kingdom
EU work permit required: Yes
Job Reference: 10f91c589ee1
Job Views: 82
Posted: 22.01.2025
Expiry Date: 08.03.2025
Salary: Up to £37,000 per annum
Job Description:
A leading designer and manufacturer of very specialised refrigeration units has an immediate requirement for an After Sales Support Manager to join them.
Key Skills: After Sales Support Manager, post sales, customer service, refrigeration units
Please note this is a technical support role and it is essential you have a technical background ideally in refrigeration, mechanical and/or electrical engineering.
As After Sales Support Manager, your role will focus on supporting the company's Key Accounts while providing first-line support for the Service Support & Service Desk across all business areas. This will encompass the daily management of specific key projects ensuring that reactive works, planned works, and support are accurately completed and recorded while adhering to specific SLAs.
You will be responsible for organising and providing specific equipment training to service partners and specific equipment parts management support to the company.
It is essential that you have come from a service background and can deliver the highest level of professional customer support.
This role is very admin/office-based and will involve 1 weekend out of 4 in the office providing support.
I have a full detailed job description available, please click “apply now” for more details.
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