Contents Location About the job Benefits Things you need to know Apply and further information Location Swansea About the job Job summary Are you experienced in building and leading a Portfolio Office function at an organisational level? Do you have a strong track record of implementing and sharing best practice in Project and Programme delivery? Would you enjoy being at the forefront of leading and defining how a complex portfolio of challenging IT, transformation and business improvement initiatives is delivered and optimised within Driver and Vehicle Licensing Agency (DVLA)? If so, we would love to hear from you Job description DVLA is looking to appoint a G6 Head of Portfolio Management Office (PMO) to lead, define and optimise the way in which DVLA delivers a complex portfolio of diverse change initiatives. As Head of PMO, you will take responsibility for leading a busy Portfolio Office, which includes a central Portfolio Team together with ownership of five Programme Management Office teams that are deployed into change programmes. You will lead on the development, implementation and sharing of best practice for project delivery, aligning to industry and Government standards in order to create consistent methodologies and realise economies of scale across DVLA. This role works very closely with senior stakeholders and change initiators to consolidate the emerging change pipeline into a cohesive, forward looking change portfolio which defines and manages delivery timescales, resource and funding requirements under change control at a macro-portfolio level. You will work closely with business and technical teams to facilitate a deeper understanding of the forthcoming change portfolio, helping to determine the options, associated risks, costs and potential delivery paths, communicating the potential impacts to stakeholders at all levels. The role holder is also responsible for consolidating Programme status reporting and reporting the progress of the Change Portfolio directly to the DVLA Senior Management and Executive Team. At DVLA, we are about more than just technology delivery. Our Project Delivery profession is responsible for a diverse range of projects across the entire business change lifecycle, including areas such as customer migration and channel shift, business process improvement, strategic procurement and asset replacement, IT infrastructure and estates delivery. All the while, we focus on improving outcomes for our customers, stakeholders, and staff, making the DVLA Change Portfolio an exciting and challenging environment within which to work. The role profile for this role is aligned to the Government Project Delivery Capability Framework. DVLA operates a Project and Portfolio Management profession for project delivery that sits within the IT Services (ITS) Directorate, which takes responsibility for managing and delivering strategic change programmes across the entire Agency. Responsibilities Your responsibilities will include but will not be limited to: Leading the Portfolio Management Office Team to drive the delivery of the Change Portfolio, business case benefits and outcomes Championing the use of best practice project management standards and processes, leading the creation and embedding of DVLA best practice, aligned to wider Government standards Leading and managing a team of PMO professionals to deliver effective and efficient Programme Office services to Programme Managers, taking responsibility for their professional development Managing the identification, recruitment, development, deployment and re-assignment of Project Delivery resources throughout the Change Portfolio Ensuring appropriate change delivery governance, processes and best practices are defined and applied throughout project delivery As a senior leader, defining, communicating and building commitment to a shared vision and sense of purpose for the change delivery community Maintaining the portfolio delivery pipeline, roadmap and critical path to monitor progress and delivery performance. Recognising and tracking strategic interdependencies across change projects Recommending how financial and other resources be allocated across change initiatives to optimise the organisations return on investment, taking ownership of developing forward-looking financial plans and forecasts for the Portfolio, while developing strategies to address resource gaps Identifying and monitoring portfolio risks (threats and opportunities), planning and implementing responses to them and responding to other issues impacting the portfolio For further information about the role please see the attached role profile. Additional Information Applications will be accepted from full time/part time/job sharers. Full time roles at DVLA consist of 37 hours per week. Part time and/or flexible working may also be available subject to the needs of the business. If you have a flexible or part time working requirement, you should contact the vacancy holder in advance of making an application to avoid possible disappointment later in the process should your desired working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under Contact point for applicants. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills set out in the Civil Service Line Management Standards. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification As the Head of Portfolio Management Office, you will have a significant and varied experience in defining, establishing and running a functioning Portfolio Management Office within a complex organisation, ensuring the successful delivery of a diverse range of high-risk programmes & projects using a range of disciplines and techniques. You will have a deep expertise in how to ensure that project delivery is successful at an organisational level. You will be seen as a go-to expert for advice and guidance on all aspect of project delivery, knowing when to guide others to take the right actions and when to step in to lead stakeholders through difficult situations. You will take a strategic, organisational view, being able to translate both strategy and emerging thinking into meaningful roadmaps, supported by robust financial and resource plans. As a leader of project professionals of varying levels of skill and experience, you will have experience in supporting staff to deliver successfully while helping them to develop their careers and play an active part within the wider project delivery community. You will be comfortable engaging at all levels across DVLA, DfT and Government where required, acting as an ambassador for DVLA change delivery and the wider Government Project Delivery Profession. Your ability to lead and motivate a multidisciplinary team, working with internal and external stakeholders at the most senior levels will be critical to the role. You will be experienced in maintaining a strategic view of delivery roadmaps and Agency strategy, but be comfortable engaging in detail with technical, business, policy and corporate professionals where appropriate, building mutually beneficial relationships that deliver business benefit. Working for the DVLA Digital Team At DVLA, licensing is just the start. Every project you implement, touch and deliver has a ripple effect thatll wash across the nation. Here the work youre doing has the capacity to change the way 50 million people interact with our services. As we aim to keep our roads some of the safest in the world, our innovative, transformative digital-led services help optimise a nation of individuals and business every single day. To see how our people are transforming our digital services, head over to our DVLA Digital Services Blog and, to understand more about the great opportunities and benefits of working at DVLA read our Inside DVLA blog. Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 12 months. Qualifications In order to fulfil the role as the owner of PPM best practice, you must either currently hold or have previously held (and be willing to renew), a relevant professional project management qualification (this may include P3O, MoP, Prince2, Prince2Agile, MSP and/or APMP, or equivalent). Behaviours We'll assess you against these behaviours during the selection process: Leadership Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: Project Delivery Framework: Project Management Office Manager - Frameworks and Methodologies (Skill level: Practitioner) Project Delivery Framework: Project Management Office Manager - Planning (Skill level: Practitioner) Project Delivery Framework: Project Management Office Manager - Knowledge Management (Skill level: Practitioner) Benefits Alongside your salary of £67,313, Driver and Vehicle Licensing Agency contributes £19,500 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Passionate, reliable and always willing to push yourself and those around you, youll continue to seek improvement in your own role and challenge us too. Because we pride ourselves on how we approach your development. From training courses to specialist skills workshops and opportunities to grow your expertise, we thrive when you thrive. You can find out more about all of the above here alongside a full list of our benefits: Best in class learning and development tailored to your role An environment with flexible working options where we encourage a great work-life balance A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues Generous employer contribution of 28.97%, depending on chosen pension scheme Digital communities with clear career frameworks On-site gym plus personal training available (membership applies) On-site nursery, restaurants and coffee bar 25 days holiday (plus bank holidays), increasing by 1 each year (up to 30) & 1 extra day for the Kings birthday Free parking A hybrid office/home based working model where staff will spend a minimum of 60% of their time in the office over a month, with flexibility dependent on balancing business and individual need There are many more opportunities and great benefits of working at DVLA, visit our Careers website for further information. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills. As part of the application process, you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form. How to Apply For this role you will need to submit a CV with a personal statement of up to 750 words. For your CV and personal statement, please provide detailed evidence of your experience of the following essential criteria: Successfully establishing and leading a Portfolio Management Function within a complex, multi-team environment, using different methodologies to manage change Experience of developing and embedding Project Delivery best practice within an organisation, demonstrating how you have improved delivery performance as a result Evidence of working with the most senior stakeholders in an organisation to optimise delivery of the change portfolio Click here for further guidance on writing a CV and personal statement. The sift is due to take place on Monday 17th February 2025. Interviews will be held week commencing Monday 3rd March 2025. This interview will be conducted on site at DVLA, Swansea. Further details of which will be provided to you should you be selected for interview. We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates. If invited to interview, this may consist of a range of question types. These could include questions around behaviours and how you would respond in any situation as well as specific examples of things you have done. The selection process will be designed specifically for the role. As a result, your assessment will include: an interview and presentation The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity. For further information on Success Profiles visit our Careers website. Please take note that DVLA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. If your application is successful but you have been dismissed from the Civil Service within the last 12 months, your application could be removed at the pre-employment checking stage. Use of Artificial Intelligence (AI) You must ensure that any evidence submitted as part of your application or used during interview is truthful and factually accurate. Applications may be rejected if plagiarism is detected. Examples of plagiarism can include presenting the ideas and experiences of others, or concepts generated by artificial intelligence, as your own. View our guidelines here. Further Information Reasonable Adjustments As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes. Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if youre deaf, a Language Service Professional. If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grscabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. Document Accessibility If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGCommsdft.gov.uk for assistance. Further Information For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role. Pre-employment Checking Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : ITS Recruitment Email : ITSRecruitmentdvla.gov.uk Recruitment team Email : dftrecruitment.grscabinetoffice.gov.uk Further information If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grscabinetoffice.gov.uk If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here Attachments Role Profile Opens in new window (pdf, 157kB) DVLA Digital Job Brochure Opens in new window (pdf, 2234kB) Share this page Print Email Gmail Facebook LinkedIn