Credit Controller
About us
At Munich Re Specialty – Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptable strategy, superior products and industry leaders working in a supportive environment to achieve this.
At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals.
Please see our website for more information.
Credit Controller - FTC
We are currently looking for a Credit Controller to be based in Leeds on an initial 6 month contract, reporting into the Credit Control Manager.
Company
Munich Re Specialty Group
Location
Leeds, United Kingdom
Responsibilities:
1. Production, analysis and investigation of Aged Debtor Reports and Credit Balances.
2. Chase, resolve, negotiate and reconcile aged credit accounts directly with customers to enable the business to maintain an accurate record of its trading position. To include the reconciliation of aged credit balances, and ensure if funds are due to clients, they are forwarded without further delay.
3. Liaise closely and provide such detail to underwriters to ensure that any accounting queries and errors can be resolved quickly, including escalation as appropriate.
4. Monitor payments received (cheque, BACS, Credit Card etc.) to ensure the accuracy and maintenance of data input and adherence to relevant procedures.
5. Respond to and take ownership of customer enquiries and allocated mail.
6. Ensure the applicable KPI’s are updated accordingly to provide an accurate picture of the performance of the team.
7. Ensure all processes are documented effectively, detailing areas of financial judgement.
8. Manage tasks within agreed timetable including booking relevant review meetings with management.
9. Critically appraise all processes and assumptions on an ongoing basis with a ‘continual improvement outlook’ and proactively engage with relevant stakeholders to improve where opportunity exists.
10. Assist in other areas of the team and provide effective cover where appropriate as assigned.
11. Help drive forward good conduct for the business to deliver the best outcomes for customers/policyholders.
Knowledge and Skills
1. Experience and knowledge of the end-to-end receivables process.
2. Excellent written and verbal communication skills.
3. Strong analytical skills and attention to detail.
4. Confidence to deal with a range of stakeholders.
5. Excellent time management skills and ability to prioritise your own workload.
6. The ability to work under pressure and to deadlines.
If you are excited about this role but your experience does not align perfectly with everything outlined, or you don’t meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for!
Diversity, Equity & Inclusion
At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.
All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.
Benefits
1. 25 days Annual Leave + Bank Holidays.
2. 10% Non-contributory Pension.
3. Eligibility for an Annual Bonus.
4. Private Medical + Dental Insurance.
5. Critical illness insurance + Life Assurance + Permanent Health Insurance.
6. Wellbeing and Development Scheme + EAP + Health Assessments (subject to scheme eligibility).
7. Electric Vehicle Salary Sacrifice Scheme.
8. Study & continuing Professional Development Support.
9. Hybrid Working + IT Home Set-up Support.
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