Pastry Sous Chef - Tottenham Hotspur Stadium
* £42000 per annum
Who We Are:
Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.
In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.
We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.Focused on ?doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.
We are official partners of the British Paralympic Association and are proud to pay all our team members at least the Real Living Wage or London Living Wage.
We collaborate with some of the UK's most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.
* Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
* Aviva Digicare - Free annual healthcare check
* Exclusive Benefits & Wellbeing site (Perks at Work)
* Entertainment discounts - up to 55% off cinema tickets
* Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
* Travel discounts - Discounts with holiday companies such as TUI and Expedia
* Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
* Meals on duty
* Vodaphone discounts
* Pension scheme and Life Assurance
* Employee Assistance Programme
* 23 days + BH's and additional day off for your birthday
* 2 days additional leave, following return from Maternity leave during first year back
* Competitive and supportive family benefits
* Day off for baby's first birthday
* Holiday purchase scheme
* On-going training & development and career pathways
* Professional subscriptions paid
* Financial wellbeing programme and preferred rates on salary finance products
More about the role:
Overview:
This venue will be all about quality and innovation, where the job holder works with the Executive Head Chef and Senior Head Chef of Pastry on menu development and standards to deliver exceptional hospitality experiences – be they football, NFL, music concerts or other ad hoc opportunities.
Key Focus Areas
* Leads effective and collaborative communication with all key internal and external stakeholders including our Michelin star calibre chef partners with the fore sight to working in the relevant partners establishments.
* Ensure we never compromise on quality and flavour through exceptional professional standards
* Drive sales, manage volumes and compliance through preferred suppliers and local sourcing where applicable
* Deliver client tasting sessions for event planning
* People management of both permanent and fixed brigades across multiple hospitality kitchens on site to include effective leadership, recruitment, engagement, training, development and motivation
* Legislative and company HSE procedures and standards compliance
* Assist the culinary department to manage and control labour costs and to ensure they meet or exceeds company budgets.
* To work with the HR team at each stage of the employee/variable worker journey to ensure the right candidates are selected to work in the culinary team and that there welcome to the company is inspiring informative and educational. To take full responsibility for the technical training during the onboarding phase of new recruits, working to standard operating procedures.
* Responsible to produce high-end restaurant quality desserts for all match day hospitality areas, non-match day events and associated food areas within the venue as & when required.
* Assuming full control of the pastry department, ensuring that safety, quality, quantity and appearance standards are met at all times
* Responsible for the supervision and direction of all chefs working in the pastry section.
* Highly motivated & creative
* Have a real passion for patisserie and cooking
* Strong team player
* Great organisational and communication skills
* Strong command of the English language
* Demonstrate the ability to stay in control during peak trading.
* Hard working and reliable
* Able to lead by example
Person spec:
* You will be ambitious, confident and resilient
* You are a nice person who enjoys leading a talented brigade
* You have a passion for fresh ingredients and enjoy creating stunning dishes time and time again
* Proven track record in high quality environments and have the confidence and ability to demonstrate your own style with finesse and flair
* Able to illustrate how you keep pace with food trends and translate them to exciting and appealing menu and food offers
* You have a guest first approach and able to adapt style to a broad range of experiences
* Commercial minded with evidence of successfully managing costs in line with exceptional delivery
* You take a hands-on approach
* Supervise the delivery of the food service provision required utilising all available resources effectively and efficiently ensuring that all meals are provided to the required quality standards at the specified times to create a consistent customer experience and avoid any service failures or penalties
* Provide the highest level of customer service by role modelling the Levy UK values and behaviours at all times to colleagues, customers and clients
* Plan food production and process orders via nominated systems and use the correct approved Compass vendors
* Check invoices and delivery notes and report any anomalies using the correct reporting procedure
* Supervise the receipt, correct storage and quality of commodities and report any concerns or observations
* Ensure the recovery and storage of food and correct labelling procedures are followed
* Follow all recipes provided to ensure full compliance of nutritional/dietary requirements
* Assist with coaching and mentoring all Apprentice/Trainee Chefs on formal development programmes
* Attend Craft Forums, share knowledge and provide constructive feedback to the Food Operations Team
* Follow all waste control procedures using the Food Production Process (FPP) guidelines
* Assist with the preparation of all function/hospitality menu costs in accordance with the correct pricing structure and provide in a timely manner to your line Manager
* Be flexible and comply with any reasonable requests made by your line Manager including, if necessary, working within other units within reasonable distance
* Highly motivated & creative
* Have a real passion for patisserie and cooking
* IT literate
* Experience within a similar role
* City and Guilds 706/2 or NVQ level 3 or equivalent pastry qualification
* Knowledge and experience of supervising or managing people
* Intermediate Food Hygiene/level 2
Overview:
This venue will be all about quality and innovation, where the job holder works with the Executive Head Chef and Senior Head Chef of Pastry on menu development and standards to deliver exceptional hospitality experiences – be they football, NFL, music concerts or other ad hoc opportunities.
Key Focus Areas
* Leads effective and collaborative communication with all key internal and external stakeholders including our Michelin star calibre chef partners with the fore sight to working in the relevant partners establishments.
* Ensure we never compromise on quality and flavour through exceptional professional standards
* Drive sales, manage volumes and compliance through preferred suppliers and local sourcing where applicable
* Deliver client tasting sessions for event planning
* People management of both permanent and fixed brigades across multiple hospitality kitchens on site to include effective leadership, recruitment, engagement, training, development and motivation
* Legislative and company HSE procedures and standards compliance
* Assist the culinary department to manage and control labour costs and to ensure they meet or exceeds company budgets.
* To work with the HR team at each stage of the employee/variable worker journey to ensure the right candidates are selected to work in the culinary team and that there welcome to the company is inspiring informative and educational. To take full responsibility for the technical training during the onboarding phase of new recruits, working to standard operating procedures.
* Responsible to produce high-end restaurant quality desserts for all match day hospitality areas, non-match day events and associated food areas within the venue as & when required.
* Assuming full control of the pastry department, ensuring that safety, quality, quantity and appearance standards are met at all times
* Responsible for the supervision and direction of all chefs working in the pastry section.
* Highly motivated & creative
* Have a real passion for patisserie and cooking
* Strong team player
* Great organisational and communication skills
* Strong command of the English language
* Demonstrate the ability to stay in control during peak trading.
* Hard working and reliable
* Able to lead by example
Person spec:
* You will be ambitious, confident and resilient
* You are a nice person who enjoys leading a talented brigade
* You have a passion for fresh ingredients and enjoy creating stunning dishes time and time again
* Proven track record in high quality environments and have the confidence and ability to demonstrate your own style with finesse and flair
* Able to illustrate how you keep pace with food trends and translate them to exciting and appealing menu and food offers
* You have a guest first approach and able to adapt style to a broad range of experiences
* Commercial minded with evidence of successfully managing costs in line with exceptional delivery
* You take a hands-on approach
* Supervise the delivery of the food service provision required utilising all available resources effectively and efficiently ensuring that all meals are provided to the required quality standards at the specified times to create a consistent customer experience and avoid any service failures or penalties
* Provide the highest level of customer service by role modelling the Levy UK values and behaviours at all times to colleagues, customers and clients
* Plan food production and process orders via nominated systems and use the correct approved Compass vendors
* Check invoices and delivery notes and report any anomalies using the correct reporting procedure
* Supervise the receipt, correct storage and quality of commodities and report any concerns or observations
* Ensure the recovery and storage of food and correct labelling procedures are followed
* Follow all recipes provided to ensure full compliance of nutritional/dietary requirements
* Assist with coaching and mentoring all Apprentice/Trainee Chefs on formal development programmes
* Attend Craft Forums, share knowledge and provide constructive feedback to the Food Operations Team
* Follow all waste control procedures using the Food Production Process (FPP) guidelines
* Assist with the preparation of all function/hospitality menu costs in accordance with the correct pricing structure and provide in a timely manner to your line Manager
* Be flexible and comply with any reasonable requests made by your line Manager including, if necessary, working within other units within reasonable distance
* Highly motivated & creative
* Have a real passion for patisserie and cooking
* IT literate
* Experience within a similar role
* City and Guilds 706/2 or NVQ level 3 or equivalent pastry qualification
* Knowledge and experience of supervising or managing people
* Intermediate Food Hygiene/level 2
About you:
At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.
Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.
We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.
Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Job Reference: com/1410/91623001/52687250/SU
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive, because diversity is our strength!
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