Service Administrator – Join Steadplan’s Growing Team with Private Medical Insurance, Company Pension & On-site Parking
Steadplan Ltd is expanding, and we’re hiring a Service Administrator at our Burnley dealership. This opportunity has arisen due to continued growth, and we’re offering standout benefits including private medical insurance, a strong company pension scheme, and regular company events—all within a supportive and forward-thinking team environment.
About Us
Steadplan Ltd is a well-established group of MAN commercial vehicle dealerships strategically located along the M62 corridor, with sites in Burnley, Rochdale and Leeds. We’re known for our commitment to excellence across sales, leasing, repairs, and servicing of commercial vehicles. With a reputation for reliability and professional service, we pride ourselves on being a trusted partner in the transport and logistics industry.
About the Role
As a Service Administrator, you'll be the link between our valued customers and our technical team, ensuring every service experience runs smoothly from start to finish.
Your Responsibilities Will Include:
* Communicating professionally with customers to organise servicing and repairs
* Raising accurate and detailed job cards for technicians
* Liaising across internal departments to coordinate work schedules and updates
* Organising breakdown assistance through MAN Mobile 24
* Planning service and MOT schedules to maintain vehicle compliance
* Gaining repair authorisations, including providing cost estimates and securing purchase orders
* Creating estimates and invoices using systems such as 1Link and other customer portals
What We’re Looking For:
* A minimum of 2 years’ experience in a Service Administrator, Service Adviser, Customer Service or Receptionist position ideally within the automotive industry.
* A confident, friendly communicator with strong interpersonal skills
* Excellent telephone manner and customer service focus
* High levels of organisation and the ability to work under pressure
* Proficiency in Microsoft Office
* A proactive, can-do attitude and willingness to take ownership of your workload
The Offer
* Salary: Up to £32,000 (depending on experience)
* Location: Nelson, Burnley (On-site, Monday–Friday, 08:30–17:30, 30-minute lunch)
* Contract: Full-time, permanent
Benefits:
* Private medical insurance
* Company pension
* Life insurance
* Cycle to work scheme
* Health & wellbeing programme
* Company events
* Store discounts
* On-site parking
* Bereavement leave
* Referral programme
If you're an experienced and service-driven professional looking to be part of a respected and growing team, this could be your next great opportunity. Click to Apply.