Service Desk Analyst (1st Line) x 2 - Bournemouth - £150-200/ day - 2 months (immediate start - extension likely)
A leading organisation in Bournemouth has a requirement for two 1st Line Service Desk Analysts to join their existing service desk.
It will require 2 years of experience working on a service desk and will involve the following 1st line support:
1. Logging incidents via incoming calls
2. Actioning tickets via the Service-Now tool
3. Assigning tickets to relevant support groups
Prior Experience Will Be Required With The Following:
1. Active Directory account management
2. Office365
3. Laptop & hardware troubleshooting
The contract would initially run for 2 months (but this is likely to be extended) and would ideally start on Monday 3rd February. The contract would need to be carried out via an umbrella company.
#J-18808-Ljbffr