Job Title: Part-Time Sales Administrator
Location: Northwich
Hours: 16 hours per week - 2 days per week (office based)
Join an innovative organisation dedicated to delivering exceptional service and support to our clients. We are seeking a motivated and detail-oriented Sales Administrator to enhance our team and assist in streamlining our sales processes.
Key Responsibilities:
Opportunity Management: Create and track sales opportunities, quotations, and orders efficiently.
Customer Account Administration: Manage customer accounts, including discounts and transfers, ensuring accuracy and compliance with internal rules.
Complaint Handling: Address customer complaints professionally, issuing credit notes when necessary. Evaluate the validity of complaints and warranty claims, escalating to the regional hub when required.
Data Management: Conduct master data checks and enrichment's to facilitate a high degree of automation. This includes entering credit limits according to local guidelines.
Inquiry Processing: Handle customer inquiries and generate quotations within established parameters, ensuring timely and effective responses.
Collaboration: Work closely with other departments to gather input necessary for processing inquiries, orders, and complaints.
Qualifications:
Strong commercial acumen with a good understanding of sales processes.
Excellent telephone and communication skills, enabling effective interaction with customers and team members.
Se...